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For Companies At a Glance
- Tasks: Deal exciting casino games like Blackjack and Roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading UK leisure business known for outstanding customer experiences.
- Benefits: Enjoy flexible shifts, private GP access, discounts, mental health support, and career development opportunities.
- Why this job: Be part of a fun, inclusive team that values individuality and offers memorable gaming experiences.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Participate in social events like pub quizzes and football tournaments while earning tips.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
JOB DESCRIPTION
Are you a skilled croupier searching for your next mission? Are you experienced in dealing Blackjack, Roulette, Three Card Poker or Ultimate Texas Holdem?
A fantastic opportunity has arisen for an experienced croupier to join our team at Reading Casino. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below.
New: What we are looking for (extension)
- Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy " online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier/Dealer with PFL employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier/Dealer with PFL
✨Tip Number 1
Brush up on your game knowledge! Make sure you're well-versed in the rules and strategies of Blackjack, Roulette, Three Card Poker, and Ultimate Texas Holdem. This will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills! Prepare examples from your past experiences where you provided exceptional service or handled difficult situations with customers. This will demonstrate your ability to create a memorable gaming experience.
✨Tip Number 3
Highlight your flexibility! Be ready to discuss your availability for various shifts, including nights and weekends. Emphasising your willingness to adapt to the casino's schedule can set you apart from other candidates.
✨Tip Number 4
Network within the industry! Connect with current or former employees of Genting Casinos on platforms like LinkedIn. They might provide insights about the company culture and tips for the interview process, giving you an edge.
We think you need these skills to ace Experienced Croupier/Dealer with PFL
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience as a croupier, particularly with games like Blackjack, Roulette, and Three Card Poker. Use specific examples to showcase your skills in dealing and customer service.
Showcase Your Skills: Clearly outline your quick mathematical ability and strong communication skills in your application. Mention any relevant training or certifications, especially your Personal Functional License (PFL).
Tailor Your CV: Customise your CV to reflect the key skills and responsibilities mentioned in the job description. Use keywords from the listing to ensure your application stands out to hiring managers.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your enthusiasm for the role but also explains why you would be a great fit for Reading Casino. Highlight your commitment to providing an enjoyable gaming experience.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Brush Up on Game Rules
Make sure you have a solid understanding of the rules for Blackjack, Roulette, Three Card Poker, and Ultimate Texas Holdem. Being able to explain these rules clearly during the interview will demonstrate your expertise and confidence.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you turned a negative experience into a positive one, as this is crucial in the casino environment.
✨Demonstrate Quick Mathematical Ability
Practice quick mental calculations to ensure you can accurately handle bets and payouts. You might be asked to perform some calculations during the interview, so being prepared will show your competency.
✨Be Ready for Shift Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Show that you're willing to work nights and weekends, as this will reflect your commitment to the job.
