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- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading UK leisure business known for outstanding customer experiences.
- Benefits: Enjoy flexible benefits, private GP access, gym discounts, and mental health support.
- Why this job: Be part of a fun, inclusive team with opportunities for career growth and social events.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Flexible shifts available, including nights and weekends; tips may be included.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier
✨Tip Number 1
Brush up on your game knowledge! Make sure you're well-versed in the rules and strategies of blackjack, roulette, poker, and baccarat. This will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills! Prepare examples from your past experiences where you provided exceptional service or handled difficult situations with customers. This will demonstrate your ability to create a memorable gaming experience.
✨Tip Number 3
Practice your quick maths! Since accurate bet calculation is crucial for a croupier, spend some time honing your mental arithmetic skills. This will help you stand out as a candidate who can handle the fast-paced environment of a casino.
✨Tip Number 4
Be ready to discuss your flexibility! The role requires working various shifts, including nights and weekends. Be prepared to talk about your availability and willingness to adapt to the casino's schedule during the interview.
We think you need these skills to ace Experienced Croupier
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a croupier, focusing on the specific games you have dealt, such as blackjack, roulette, poker, or baccarat. Include any relevant certifications, like your Personal Functional License (PFL), and emphasise your customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the casino industry. Mention your quick mathematical ability and strong communication skills, and explain how these will contribute to providing an enjoyable gaming experience for customers.
Highlight Relevant Experience: In your application, detail your previous roles in the casino environment, particularly any responsibilities related to game security and customer interaction. Use specific examples to demonstrate your ability to maintain accuracy and professionalism under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a croupier.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Showcase Your Game Knowledge
Make sure to brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will demonstrate your expertise and passion for the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial for a croupier, as creating a memorable gaming experience for customers is key.
✨Demonstrate Quick Mathematical Ability
Practice quick calculations related to betting and payouts. You might be asked to perform some calculations during the interview to showcase your skills, so being prepared will help you stand out.
✨Be Ready for Shift Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Showing that you're open to working nights and weekends can make a positive impression.
