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- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a commitment to outstanding service.
- Benefits: Enjoy flexible benefits, private GP access, gym discounts, and mental health support.
- Why this job: Be part of a fun, inclusive team that values your individuality and offers career development.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Participate in social events like pub quizzes and football tournaments while earning tips.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier
✨Tip Number 1
Brush up on your game knowledge! Make sure you're well-versed in the rules and strategies of blackjack, roulette, poker, and baccarat. This will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Showcase your customer service skills! Think of examples from your past experiences where you provided exceptional service or handled difficult situations with customers. Being able to articulate these stories can set you apart from other candidates.
✨Tip Number 3
Prepare for a practical assessment! Many casinos may require you to demonstrate your dealing skills during the interview process. Practising your dealing techniques and quick calculations can help you feel more prepared and confident.
✨Tip Number 4
Network within the industry! Attend local gaming events or join online forums related to croupiers and casino operations. Building connections can lead to job opportunities and insider tips that might not be advertised publicly.
We think you need these skills to ace Experienced Croupier
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience as a croupier, particularly in dealing games like blackjack, roulette, poker, or baccarat. Use specific examples to showcase your skills and how they align with the job requirements.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include instances where you provided outstanding service. Mention any feedback from customers or colleagues that highlights your friendly yet professional approach.
Demonstrate Mathematical Ability: Include details about your quick mathematical skills, especially in bet calculation. You might want to mention any relevant training or experiences that demonstrate your proficiency in this area.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and responsibilities mentioned in the job description. This shows that you have taken the time to understand what the company is looking for and how you can contribute.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Showcase Your Game Knowledge
Make sure to brush up on the rules and strategies of the games you'll be dealing, such as blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will demonstrate your expertise and passion for the role.
✨Highlight Customer Service Skills
Since excellent customer service is key in this role, prepare examples from your past experiences where you provided outstanding service. This could include handling difficult situations or creating memorable experiences for customers.
✨Demonstrate Quick Mathematical Ability
Practice quick mental calculations to ensure you can accurately handle bets and payouts during the interview. You might be asked to perform some calculations on the spot, so being prepared will show your competence.
✨Be Ready for Shift Flexibility Questions
As the job requires flexibility with shifts, be prepared to discuss your availability. Highlight your willingness to work nights and weekends, as this shows your commitment to the role and the team.
