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For Companies At a Glance
- Tasks: Deal blackjack, roulette, poker, and baccarat while ensuring top-notch customer service.
- Company: Join a vibrant casino team dedicated to providing an unforgettable gaming experience.
- Benefits: Enjoy competitive salary, development opportunities, and a variety of employee perks.
- Why this job: Be part of an exciting environment where your skills create memorable moments for customers.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Flexible shifts including nights and weekends are required.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
JOB DESCRIPTION
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?
A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below.
New: What we are looking for (extension)
- Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* " designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy " online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier
✨Tip Number 1
Make sure to highlight your experience with specific games like blackjack, roulette, poker, and baccarat during your conversations. This will show that you have the necessary skills and knowledge that we are looking for.
✨Tip Number 2
Demonstrate your customer service skills by sharing examples of how you've created enjoyable experiences for players in the past. We value a friendly yet professional demeanor.
✨Tip Number 3
Be prepared to discuss your quick mathematical abilities. You might be asked to perform some calculations on the spot to showcase your accuracy in bet calculation.
✨Tip Number 4
Flexibility is key! Be ready to talk about your availability for various shifts, including nights and weekends, as this is crucial for our operations.
We think you need these skills to ace Experienced Croupier
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a croupier, particularly in dealing blackjack, roulette, poker, or baccarat. Use specific examples to showcase your skills and how they align with the job requirements.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've provided outstanding service in previous positions. Highlight your friendly yet professional demeanor.
Demonstrate Mathematical Ability: Mention any relevant experiences that demonstrate your quick mathematical skills, especially in bet calculation. This will show that you can handle the numerical aspects of the job effectively.
Include Your Personal Functional License: Ensure to mention your Personal Functional License (PFL) in your application. This is a requirement for the position, so make it clear that you possess it.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Showcase Your Game Knowledge
Make sure to demonstrate your understanding of the various casino games like blackjack, roulette, poker, and baccarat. Be prepared to discuss the rules and strategies of these games, as this will show your expertise and passion for the role.
✨Highlight Customer Service Skills
Since excellent customer service is key in this role, share specific examples from your past experiences where you provided outstanding service. This could include handling difficult situations or creating memorable experiences for players.
✨Demonstrate Quick Mathematical Ability
Prepare to showcase your quick mathematical skills during the interview. You might be asked to perform some calculations on the spot, so practice basic betting scenarios to ensure you can handle them with ease.
✨Emphasize Flexibility and Teamwork
Discuss your ability to work flexible hours, including nights and weekends. Additionally, highlight your experience working as part of a team, as collaboration is essential in a casino environment.
