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- Tasks: Supervise breakfast operations, motivate staff, and ensure excellent service standards.
- Company: Join Resorts World, a vibrant leisure destination with exciting brands and events.
- Benefits: Enjoy flexible benefits, discounts, gym membership, and fun company events.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: Previous supervisory experience in F&B or hotel settings is essential.
- Other info: Full flexibility required; embrace individuality in an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a Breakfast Supervisor to support our Breakfast Manager with the smooth running of the Breakfast operation. This role will require full flexibility to work Monday to Sunday in line with business needs.
Key competencies and duties include:
- To supervise the team demonstrating the ability to motivate, develop and deploy staff within Breakfast.
- Having an active role in performance management of team members.
- Ensure the efficient and courteous service of food and beverage offerings, ensuring compliance with company standards, food health and hygiene procedures and legislation and licensing laws at all times.
- Manage and develop the team members effectively, providing clear direction and setting high standards and expectations encouraging a customer focused attitude at all times.
- Promote sales awareness within the department and maximise sales opportunities when and where possible.
- To install and maintain service standard with all members of the team.
- Purchase/order departmental supplies, carry out monthly stock takes and action any discrepancies in line with company standards.
- Carry out any other duties as may be required.
Experience required:
- Previous experience in a team leader/supervisor position.
- Previous experience working in F&B or Hotel environment.
- Enthusiastic attitude and fantastic work ethic.
- Strong team player.
- Professional, positive, “can do” attitude.
- Experience dealing with stock control.
What we can offer:
- Online Discount portal.
- A range of “flexible benefits” you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover.
- Numerous discounts across Resorts World Birmingham and the NEC Campus.
- Discounts across the wider Genting UK brand.
- Discounted on-site gym membership.
- Discounted bus and rail passes with National Express.
- Pension.
- Uniform provided.
- Employee Assistance Programme.
- Free on-site parking.
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
- Company funded engagement events for our people to get involved in each year.
- Ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Supervisor - 40 hours per week
✨Tip Number 1
Familiarise yourself with the specific food and beverage standards that are expected in a breakfast service. Understanding these will help you demonstrate your knowledge during the interview, showing that you're ready to uphold the company's high standards.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated and developed team members in previous roles. This will show us that you have the experience needed to manage and inspire a team effectively.
✨Tip Number 3
Research the company culture at Resorts World and be ready to discuss how your values align with theirs. This will help you connect with us on a personal level and demonstrate that you're a good fit for our team.
✨Tip Number 4
Prepare to discuss your experience with stock control and ordering supplies. Being able to articulate your understanding of these processes will show us that you can handle the operational aspects of the Breakfast Supervisor role.
We think you need these skills to ace Breakfast Supervisor - 40 hours per week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership and the food and beverage industry. Emphasise any previous supervisory roles and specific achievements that demonstrate your ability to motivate and manage a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Breakfast Supervisor role. Mention your understanding of the importance of customer service and how you can contribute to maintaining high standards within the team.
Highlight Relevant Skills: In your application, focus on skills such as stock control, performance management, and compliance with health and hygiene standards. Provide examples of how you've successfully implemented these in past roles.
Show Flexibility: Since the role requires full flexibility, make sure to mention your availability to work various shifts, including weekends. This shows your commitment and willingness to meet the business needs.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Show Your Leadership Skills
As a Breakfast Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples from your previous experience where you successfully managed a team, resolved conflicts, or improved team performance.
✨Know the Company Standards
Familiarise yourself with the company's food health and hygiene procedures, as well as their service standards. During the interview, mention how you have adhered to similar standards in past roles and how you would ensure compliance in this position.
✨Emphasise Customer Focus
Highlight your commitment to providing excellent customer service. Prepare to discuss specific instances where you went above and beyond to enhance a guest's experience, as this role requires a strong customer-focused attitude.
✨Be Ready for Stock Control Questions
Since stock control is part of the job, be prepared to talk about your experience with inventory management. Discuss any systems you've used, how you handled discrepancies, and your approach to ordering supplies efficiently.
