Waiting staff - 16 hours

Waiting staff - 16 hours

Birmingham Full-Time No home office possible
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Genting Casinos UK Limited

At a Glance

  • Tasks: Serve customers with flair and ensure 100% satisfaction in a vibrant setting.
  • Company: Join Genting, a leading player in leisure and hospitality at Resorts World.
  • Benefits: Enjoy competitive pay, flexible benefits, discounts, and free parking.
  • Why this job: Be part of a fun team and grow your career in a dynamic environment.
  • Qualifications: Minimum 1 year experience in hospitality and a passion for customer service.
  • Other info: Flexible shifts available; bring your personality and energy to the workplace!

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.

As a member of our friendly team you will be expected to:

• Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
• Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
• An impeccable appearance with an engaging personality
• An excellent team player with exceptional communication skills
• Good knowledge of drink selections including cocktails and food
• Previous experience in a similar role is desirable

In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services.

What is a Genting Employee?

At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.

Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector.

So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you!

  • Are enthused about working for Genting, and strongly believe in our values
  • Are friendly, helpful and supportive towards all team members
  • Take pride in their appearance
  • Reliable and hard working
  • Are flexible to fit in with our 24 hour business
  • Bring some personality and fun to the workplace!
  • A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
  • Life Cover
  • Numerous discounts across Resorts World Birmingham and the NEC Campus
  • Discounts across the wider Genting UK brand
  • Discounted on-site gym membership
  • Discounted bus and rail passes with National Express
  • Pension
  • Uniform provided
  • Employee Assistance Programme
  • Free on-site parking
  • Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.

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Waiting staff - 16 hours employer: Genting Casinos UK Limited

At Resorts World, part of Genting UK Ltd, we pride ourselves on being an inclusive and diverse employer that values individuality and teamwork. Our vibrant lakeside location offers a dynamic work environment with opportunities for personal growth, competitive salaries, and a flexible benefits package, including discounts across our exciting brands and access to engaging company events. Join us at Sky Bar & Restaurant, where your passion for hospitality will be celebrated and rewarded in a fun and fast-paced setting.
Genting Casinos UK Limited

Contact Detail:

Genting Casinos UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiting staff - 16 hours

✨Tip Number 1

Get to know the venue! Before your interview, take a stroll around Resorts World. Familiarise yourself with the different brands and offerings. This shows your enthusiasm and helps you connect better during the chat.

✨Tip Number 2

Practice your people skills! Since this role is all about customer service, think of some scenarios where you’ve gone above and beyond for a customer. Share these stories during your interview to highlight your passion for hospitality.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and presentable for your interview. It reflects your understanding of the industry and the importance of appearance.

✨Tip Number 4

Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your personality right from the start!

We think you need these skills to ace Waiting staff - 16 hours

Customer Service Skills
Attention to Detail
Flexibility
Teamwork
Communication Skills
Knowledge of Food and Beverage
Proactivity
Reliability
Hard Work Ethic
Engaging Personality
Passion for Hospitality
Impeccable Appearance

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you genuinely care about providing excellent customer service and have a flair for making every dining experience memorable.

Tailor Your Experience: Make sure to highlight your relevant experience in similar roles. We’re looking for someone with at least a year under their belt, so don’t be shy about showcasing your skills and what you’ve learned along the way!

Be Yourself: We value individuality here at Genting, so don’t hesitate to let your personality come through in your application. Whether it’s your unique style or your approach to teamwork, we want to know what makes you, you!

Apply Through Our Website: For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to working with us at Sky Bar & Restaurant!

How to prepare for a job interview at Genting Casinos UK Limited

✨Know the Venue

Before your interview, take some time to research Resorts World and its various offerings. Familiarise yourself with the Sky Bar & Restaurant, as well as the other brands within the complex. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their vibrant atmosphere.

✨Show Your Passion for Hospitality

During the interview, express your genuine passion for the food and beverage industry. Share specific experiences where you went above and beyond for customer satisfaction. This aligns perfectly with what Genting is looking for in a candidate who thrives in a fast-paced environment.

✨Demonstrate Flexibility

Since the role requires flexibility across various shifts, be prepared to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or worked during busy periods, showcasing your reliability and commitment to the team.

✨Bring Your Personality

Genting values individuality, so don’t be afraid to let your personality shine through during the interview. Share anecdotes that reflect your engaging nature and how you contribute to a fun workplace. Remember, they want someone who can bring energy and positivity to their team!

Waiting staff - 16 hours
Genting Casinos UK Limited
Location: Birmingham
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