At a Glance
- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a vibrant leader in the leisure industry.
- Benefits: Enjoy competitive salary, flexible benefits, and a range of employee perks.
- Other info: Engage in exciting social activities and be part of a supportive team.
- Why this job: Kickstart your career in a fun environment with great training and development opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
The predicted salary is between 20000 - 25000 € per year.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you.
All training will be provided in an initial 6‑week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can‑do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers’ bets.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming licence.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme – a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family‑friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company‑wide pub quiz, Croupier of the Year Awards, and a 5‑a‑side football tournament.
- Tips (Subject to eligibility).
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
Trainee Croupier (Training School) employer: Genting Casinos UK Limited
Genting Casino Edgbaston is an exceptional employer, offering a vibrant and dynamic work environment where you can kickstart your career as a Trainee Croupier. With comprehensive training provided, a commitment to employee development, and a wide array of benefits including private healthcare and flexible working options, we ensure our team members thrive both personally and professionally. Join us for a rewarding experience in the exciting world of gaming, where your passion for customer service will be celebrated and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Croupier (Training School)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your interview to showcase your bubbly personality.
✨Tip Number 3
Be flexible and open-minded! The job requires working shifts, including nights and weekends. Make sure to express your willingness to adapt to different schedules. This shows that you're committed and ready to jump into the fun, vibrant world of casinos.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the details about the training school and benefits right there, making it easier for you to get excited about joining us!
We think you need these skills to ace Trainee Croupier (Training School)
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your enthusiastic and bubbly personality. This role is all about delivering great customer service, so let that shine through in your writing.
Highlight Your Willingness to Learn:Since no previous gaming experience is necessary, focus on your eagerness to learn. Share any past experiences where you’ve picked up new skills quickly or adapted to new environments. We love a can-do mindset!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos UK Limited
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. A bubbly personality is key for a Trainee Croupier, so let your enthusiasm shine through. Share any experiences where you’ve gone above and beyond for customers, even if they’re not from a gaming background.
✨Brush Up on Your Maths Skills
Since you'll be dealing with bets and calculations, it’s a good idea to refresh your maths skills before the interview. Practice basic calculations and be ready to demonstrate your confidence in handling numbers. This will show that you’re prepared and capable of managing the responsibilities of the role.
✨Be Ready to Discuss Flexibility
The role requires a flexible attitude towards shifts, including nights and weekends. Be prepared to discuss your availability and willingness to work varied hours. Highlight any previous experience where you’ve adapted to changing schedules or worked as part of a team.
✨Research Genting Casinos
Familiarise yourself with Genting Casinos and their values. Understanding the company culture and what they stand for will help you align your answers with their expectations. Mention specific aspects of their business that resonate with you, such as their commitment to outstanding service and employee development.
