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- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a vibrant leader in the leisure industry.
- Benefits: Enjoy competitive salary, private GP helpline, and flexible benefits tailored to you.
- Why this job: Kickstart your career in a fun environment with great training and development opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Participate in exciting social events and enjoy a supportive, inclusive workplace.
Trainee Croupier/Dealer – Genting Casino Plymouth
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us.
JOB DESCRIPTION
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?
We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers’ bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits – read more details below.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
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Trainee Croupier/Dealer employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier/Dealer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your interview to showcase your bubbly personality.
✨Tip Number 3
Be flexible and open-minded! The job requires working shifts, including nights and weekends. Make sure to express your willingness to adapt to different schedules. This shows that you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. By applying directly, you’ll have a better chance of standing out. Plus, it’s a great way to show your enthusiasm for the role right from the start!
We think you need these skills to ace Trainee Croupier/Dealer
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your enthusiasm and bubbly personality shine through. This role is all about delivering great customer service, so don’t be shy about sharing your passion for helping others.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Mention your can-do mindset and flexibility, as these are key traits for a trainee croupier. We love seeing applicants who take the time to connect their experiences with our job description!
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly see why you’d be a great fit for our team at Genting Casino Plymouth.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits right there.
How to prepare for a job interview at Genting Casinos UK Limited
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. A bubbly personality is key for a Trainee Croupier/Dealer, so let your enthusiasm shine through. Share examples of how you've delivered great service in the past, even if it's outside of a gaming context.
✨Brush Up on Your Maths Skills
Since you'll be dealing with bets and calculations, it’s important to demonstrate your maths skills. Before the interview, practice some basic calculations and be ready to discuss how you handle numbers under pressure. This will show that you're prepared and capable of managing the responsibilities of the role.
✨Be Ready for Shift Work
Flexibility is crucial in this role, so be prepared to discuss your availability for shifts, including nights and weekends. Highlight any previous experience you have with shift work or your willingness to adapt your schedule to meet the needs of the business.
✨Ask Questions
Prepare some thoughtful questions about the training process and what it’s like to work at Genting Casinos. This shows your interest in the role and helps you understand the company culture better. Plus, it gives you a chance to assess if this is the right fit for you!