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- Tasks: Learn to deal popular casino games like roulette and blackjack while providing great customer service.
- Company: Join Genting Casinos, a vibrant leader in the leisure industry with a fun atmosphere.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and mental health support.
- Why this job: Kickstart your career in a lively environment and make customers' experiences unforgettable.
- Qualifications: Must be over 18, right to work in the UK, and pass a DBS check.
- Other info: Flexible shifts, social activities, and excellent development opportunities await you!
The predicted salary is between 500 - 1500 £ per month.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Responsibilities
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
Requirements
- Over 18 years old, right to work in the UK, and able to pass a DBS check (no criminal record) to obtain a gaming license.
What we offer
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme: a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
Rewards and culture
- Genting Academy: online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Our business Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier at FFK employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier at FFK
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on FFK and Genting Casinos. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Try role-playing common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for customer service.
✨Tip Number 3
Show off your personality! As a trainee croupier, being bubbly and enthusiastic is key. Let your personality shine through in your answers and interactions – it’s all about making a great impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep an eye out for any updates!
We think you need these skills to ace Trainee Croupier at FFK
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your enthusiasm and bubbly personality shine through. This role is all about delivering great customer service, so don’t be shy about sharing your passion for helping others.
Tailor Your Application: Make sure to customise your application to match what we’re looking for. Highlight any relevant skills or experiences, even if they’re not directly related to gaming. A can-do mindset and being a team player are key, so show us how you fit the bill!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. We want to focus on your skills, not get lost in lengthy paragraphs!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know the Games
Even though you don't need prior gaming experience, it’s a good idea to familiarise yourself with popular casino games like roulette and blackjack. Watch some videos or read up on the rules and strategies. This will show your enthusiasm and willingness to learn during the interview.
✨Show Off Your Customer Service Skills
Since delivering great customer service is key for this role, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories to demonstrate your bubbly personality and can-do mindset.
✨Be Flexible and Open-Minded
The job requires a flexible attitude towards shifts, including nights and weekends. During the interview, express your willingness to adapt to different schedules and highlight any previous experiences where you’ve successfully managed flexible working hours.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice some basic calculations to boost your confidence. You might even want to mention your comfort level with numbers during the chat to reassure them of your capabilities.
