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- Tasks: Ensure top-notch customer service and manage cash desk operations with full training provided.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant team culture.
- Benefits: Enjoy a competitive salary, tips, flexible benefits, and a range of employee perks.
- Why this job: Kickstart your career in a fun environment while making a real impact on customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and customer service skills!
- Other info: Participate in exciting social events and development opportunities for personal growth.
The predicted salary is between 19400 - 22000 £ per year.
We are currently looking for a Trainee Cashier to join the team. In this role, you will be responsible for ensuring full compliance with company procedures as well as relevant legislation whilst ensuring the highest standards of customer care in your area of the operation. No experience is required and full training will be provided.
Key Skills and competencies:
- Excellent customer service skills
- Acknowledgment and understanding of customers’ needs
- Be an effective team player
- Ensure that level of customer care, cash desk services and security are delivered to the highest standard possible
- To operate the cash desk efficiently and in compliance with company rules and procedures at all times, prioritising work to ensure deadlines are met.
- To be able to explain fully the rules of games of members as well as other casino facilities
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events
- Genting Academy: online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Cashier £27,033 + Tips in Stratford-upon-Avon employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Cashier £27,033 + Tips in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent customer care, think of examples from your past experiences where you've gone above and beyond for someone. Even if you haven't worked in a similar role before, any experience in helping others counts!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Trainee Cashier £27,033 + Tips in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have with customer service, even if it's informal. We want to see that you understand the importance of meeting customers' needs and providing top-notch care.
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the Trainee Cashier role.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific points from the description that resonate with your experience or aspirations.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know the Company
Before your interview, take some time to research Genting Casinos. Understand their values, mission, and what makes them stand out in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Customer Service Focus
As a Trainee Cashier, excellent customer service skills are crucial. Think of examples from your past experiences where you’ve demonstrated great customer care. Be ready to discuss how you would handle different customer scenarios, as this will highlight your understanding of their needs.
✨Team Player Mindset
Genting Casinos values teamwork, so be prepared to talk about your experiences working in a team. Share specific instances where you contributed to a group effort or helped resolve conflicts. This will show that you can collaborate effectively with others.
✨Practice Game Rules
Since you'll need to explain the rules of games to customers, brush up on the basics of popular casino games. Familiarise yourself with the terminology and rules, so you can confidently discuss them during the interview. This preparation will demonstrate your commitment to providing top-notch service.
