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- Tasks: Lead a vibrant team in a busy bar/restaurant, ensuring top-notch service and compliance.
- Company: Join Genting Casinos, a leading leisure business with a focus on outstanding customer experiences.
- Benefits: Enjoy a competitive salary, tips, private GP helpline, gym discounts, and more.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: Previous supervisory experience in a busy bar is essential; a passion for customer service is a must.
- Other info: Flexible shifts, social events, and opportunities for personal development await you!
The predicted salary is between 24000 - 36000 £ per year.
Have you got experience working in a busy bar or restaurant? Are you a great team player? We have a vacancy for a hospitality team leader to join Genting. You will work closely with the management team to ensure the smooth running of our bar/restaurant, supporting and motivating colleagues.
Key skills and responsibilities include:
- Ensure compliance with company standards, food health and hygiene procedures and legislation and licensing laws at all times.
- Manage and develop the team members effectively, always encouraging a customer-focused attitude.
- Adopt a positive and flexible attitude to changing priorities and procedures, including shift changes.
- Positively promote sales awareness within the department and maximise sales opportunities.
- Maintain all bar and restaurant stock levels as required.
- Self-motivated, driven and passionate about delivering a high-quality service for our customers.
- Able to work under pressure in a busy environment.
- Previous supervisory experience in a busy bar is essential.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Leader £30\'000 + Tips in Stratford-upon-Avon employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader £30\'000 + Tips in Stratford-upon-Avon
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Genting Casinos. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in busy bars or restaurants has prepared you for the Hospitality Team Leader role. Highlight your supervisory skills and customer-focused attitude!
✨Tip Number 3
Show off your flexibility! Since the job requires working various shifts, be ready to discuss your availability and willingness to adapt. Share examples of how you've successfully managed changing priorities in past roles to demonstrate your adaptability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Hospitality Team Leader £30\'000 + Tips in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in busy bars or restaurants. We want to see how you've handled the hustle and bustle, so share specific examples of your past roles and responsibilities.
Team Spirit is Key: As a Hospitality Team Leader, being a great team player is essential. Tell us about times when you’ve motivated your colleagues or worked collaboratively to achieve a common goal. We love a good team story!
Be Customer-Focused: We’re all about delivering high-quality service, so make sure to emphasise your customer service skills. Share any experiences where you went above and beyond for a customer – it’ll really make your application stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with Genting's values and the specific role of a Hospitality Team Leader. Brush up on your knowledge of food health and hygiene procedures, as well as licensing laws, since these are crucial for the position.
✨Showcase Your Leadership Skills
Be ready to discuss your previous supervisory experience in busy bars or restaurants. Prepare examples of how you've motivated your team and handled pressure, as this will demonstrate your ability to manage and develop team members effectively.
✨Emphasise Flexibility
Since the role requires working various shifts, including nights and weekends, highlight your flexibility and willingness to adapt to changing priorities. Share any past experiences where you successfully managed shift changes or unexpected challenges.
✨Customer Focus is Key
Genting values a customer-focused attitude, so be prepared to talk about how you’ve promoted sales awareness and maximised opportunities in previous roles. Think of specific instances where you went above and beyond to enhance the customer experience.
