At a Glance
- Tasks: Deal popular casino games like roulette and blackjack while ensuring top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant team culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Other info: Flexible shifts available, including nights and weekends, with great career development opportunities.
- Why this job: Be at the heart of the action, delivering unforgettable experiences in a dynamic environment.
- Qualifications: Must have croupier experience, Personal Functional License, and be over 18.
The predicted salary is between 24000 - 36000 € per year.
Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack? We are currently looking for an experienced croupier to join our team. We have part-time and full-time opportunities available.
You will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You are at the heart of our business and our success is shaped by our people; you will be responsible for delivering the highest standards of customer service in your area.
Key skills and responsibilities include:
- Inspect and deal all games within the casino, ensuring table security is to the highest standard possible.
- Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explaining the rules of games to customers, as well as other club facilities.
- Acknowledgement and understanding of customers’ needs.
- An efficient team player.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips - Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our business.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Senior Croupier employer: Genting Casinos UK Limited
Genting Casinos is an exceptional employer, offering a vibrant work culture where your skills as a Senior Croupier are truly valued. With a commitment to employee development and a comprehensive benefits package that includes private healthcare, mental health support, and flexible working options, you will thrive in an environment that prioritises your well-being and career growth. Join us in delivering outstanding service while enjoying a range of social activities and recognition for your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Croupier
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your game commentary! As a croupier, you'll need to explain the rules clearly. Try rehearsing how you'd explain popular games like roulette and blackjack to a friend. This will boost your confidence and ensure you're ready to impress during the interview.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for customers. Being able to share these stories will highlight your ability to deliver top-notch service, which is key for this role.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you can stay updated on your application status and get access to all the latest opportunities. Plus, it shows you're keen to be part of our community!
We think you need these skills to ace Senior Croupier
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience as a croupier in your application. We want to see your expertise in dealing games like roulette and blackjack, so don’t hold back on those details!
Tailor Your Application:Take a moment to tailor your application to our job description. Mention how your skills align with our needs, especially around customer service and compliance with procedures. It shows us you’re genuinely interested!
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know Your Games Inside Out
As a Senior Croupier, you need to be an expert in games like roulette and blackjack. Brush up on the rules, strategies, and common customer queries. Being able to explain game rules clearly during your interview will show that you're not just knowledgeable but also customer-focused.
✨Showcase Your Customer Service Skills
Customer service is at the heart of this role. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your ability to understand and meet customer needs will set you apart from other candidates.
✨Demonstrate Team Spirit
Being an efficient team player is crucial in a casino environment. Think of instances where you collaborated with colleagues to enhance the gaming experience or resolve issues. This will illustrate your ability to work well within a team, which is essential for success in this role.
✨Be Ready for Flexibility
The job requires flexibility with shifts, including nights and weekends. Be prepared to discuss your availability and willingness to adapt to different schedules. Showing that you're open to working various shifts will demonstrate your commitment to the role and the team.
