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- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Earn up to £1,000 bonus, flexible benefits, and health support.
- Why this job: Kickstart your career in a fun, vibrant industry with great growth potential.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Enjoy social activities, training opportunities, and a supportive work environment.
The predicted salary is between 20000 - 25000 £ per year.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us.
We have a Training School starting Wednesday 1st April and we are looking for one person to join the 6 week program. Must be available for the full 6 weeks from 1st April onwards.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier in Luton employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier in Luton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try role-playing common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and your willingness to learn.
✨Tip Number 3
Show off your personality! As a trainee croupier, having a bubbly and enthusiastic attitude is key. Don’t be afraid to let your personality shine during the interview – it’s all about making a great impression!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining our team.
We think you need these skills to ace Trainee Croupier in Luton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your enthusiastic and bubbly personality. This role is all about delivering great customer service, so let that shine through in your writing.
Tailor Your Application: Don’t just send a generic application. Take a moment to read the job description and highlight how your skills and experiences match what we’re looking for. It shows us you’re genuinely interested in the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make it easy for us to see why you’d be a great fit for the Trainee Croupier position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know Your Games
Even though you don't need prior gaming experience, it’s a good idea to familiarise yourself with popular casino games like roulette and blackjack. Watch some videos or read up on the rules and strategies. This will show your enthusiasm and willingness to learn during the interview.
✨Show Off Your Customer Service Skills
As a trainee croupier, delivering outstanding customer service is key. Think of examples from your past experiences where you provided excellent service or resolved issues for customers. Be ready to share these stories to demonstrate your bubbly personality and can-do mindset.
✨Flexibility is Key
The role requires a flexible attitude towards working shifts, including nights and weekends. Be prepared to discuss your availability and how you can adapt to the demands of the job. Showing that you’re open to different working hours will make you a more attractive candidate.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice some basic calculations to boost your confidence. You might even want to mention your comfort level with numbers during the interview to highlight your suitability for the role.