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- Tasks: Deal popular casino games like roulette and blackjack while ensuring top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, tips, private GP helpline, gym discounts, and mental health support.
- Why this job: Be at the heart of the action and make memorable experiences for customers every day.
- Qualifications: Must have Personal Functional License (PFL) and experience in dealing casino games.
- Other info: Flexible shifts, social events, and excellent career development opportunities await you!
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack? We are currently looking for an experienced croupier to join our team. You will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You are at the heart of our business and our success is shaped by our people; you will be responsible for delivering the highest standards of customer service in your area.
Key skills and responsibilities include:
- Inspect and deal all games within the casino, ensuring table security is to the highest standard possible.
- Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explaining the rules of games to customers, as well as other club facilities.
- Acknowledgement and understanding of customers’ needs.
- An efficient team player.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary and Gaming Tips, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Senior Croupier FFK - PFL Essential, +Tips in London employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Croupier FFK - PFL Essential, +Tips in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the casino industry and let them know you're on the lookout for a Senior Croupier role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, attend local gaming events or competitions. This not only sharpens your dealing skills but also puts you in front of potential employers who appreciate hands-on experience.
✨Tip Number 3
Prepare for interviews by brushing up on your game knowledge and customer service skills. Be ready to demonstrate how you handle tricky situations at the table and keep the atmosphere lively and engaging.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Senior Croupier FFK - PFL Essential, +Tips in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with popular casino games like roulette and blackjack. We want to see how you can bring your expertise to our team, so don’t hold back!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your responses are easy to read and get straight to the point.
Tailor Your Application: Take a moment to customise your application for the Senior Croupier role. Mention how your skills align with our company values and the specific responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know Your Games Inside Out
Make sure you brush up on the rules and strategies of popular casino games like roulette and blackjack. Being able to explain these clearly to customers during the interview will show your expertise and confidence.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Highlight situations where you’ve gone above and beyond to meet customer needs, as this is crucial for a croupier role.
✨Understand Company Procedures
Familiarise yourself with the company’s procedures and compliance requirements. During the interview, demonstrate your understanding of these protocols and how you would ensure they are followed in your role.
✨Be Ready for Shift Flexibility
Since the job requires flexibility with shifts, be prepared to discuss your availability. Show that you’re open to working nights and weekends, which will reflect your commitment to the role.
