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- Tasks: Provide top-notch customer service in our vibrant bars and restaurants.
- Company: Join Genting Casinos, a leading leisure business in the UK with a focus on outstanding service.
- Benefits: Enjoy flexible benefits, private GP helpline, gym discounts, and more!
- Other info: Night shifts available; perfect for students looking to earn while they learn!
- Why this job: Be part of a fun, fast-paced environment while developing your skills and making a difference.
- Qualifications: No specific experience required, just a bubbly personality and a passion for service.
The predicted salary is between 24000 - 36000 £ per year.
Hospitality Team Member – Forty Five Kensington
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?
We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service in our bars and restaurants while following company procedures, processes, and health and safety regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care while adhering to all company procedures, processes, and health and safety regulations.
- Working night shifts.
- Being an effective team player who contributes to business improvement.
- Handling till operations and cash transactions.
- Preparing and serving food and drinks with high presentation standards.
- Clearing tables and ensuring items are washed, cleaned, and stored correctly.
In return, we offer an excellent salary, development opportunities, and a wide range of employee benefits.
What we offer:
- Company-funded benefits such as private GP helpline, discount portal, tips, hot meals, life assurance, employee assistance program, gym discounts, mental health support, and family-friendly policies.
- Flexible benefits options including health cash plans, critical illness cover, travel insurance, and health screening.
- Rewards, recognition, development, and events such as online learning portals, long service awards, social funds, annual gifts, and social activities.
Genting Casinos is a leading leisure business in the UK, committed to delivering outstanding service nationwide. As part of the Genting Group, we value our colleagues and aim to provide a fantastic experience for both staff and customers.
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Hospitality Team Member employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your bubbly personality shine through. This role is all about creating a fun atmosphere, so demonstrating your passion can set you apart.
✨Tip Number 2
Familiarise yourself with the hospitality industry, especially the specific challenges and trends in bars and restaurants. Being knowledgeable about current practices can help you engage in meaningful conversations with the hiring team and show that you're proactive.
✨Tip Number 3
Highlight your teamwork skills by sharing examples of how you've contributed to a team in previous roles. Since this position requires effective collaboration, showcasing your ability to work well with others will demonstrate that you're a great fit for their culture.
✨Tip Number 4
Be prepared to discuss your availability for night shifts and flexibility in working hours. Since the role involves working at various times, showing that you're adaptable and willing to meet the demands of the job can make you a more attractive candidate.
We think you need these skills to ace Hospitality Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Team Member position. Tailor your application to highlight your relevant experience in customer service and teamwork.
Craft a Personalised Cover Letter: Write a cover letter that reflects your bubbly personality and passion for customer service. Mention specific experiences where you provided excellent customer care, and express why you want to work at Genting Casinos.
Highlight Relevant Skills: In your CV, emphasise skills that align with the job requirements, such as cash handling, food preparation, and adherence to health and safety regulations. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Genting Casinos UK Limited
✨Show Your Personality
As a hospitality team member, your bubbly personality is key. Make sure to let your enthusiasm shine through during the interview. Smile, engage with the interviewer, and express your passion for customer service.
✨Know the Company
Research Genting Casinos and understand their values and what they offer. Familiarise yourself with their commitment to outstanding service and employee benefits. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Being an effective team player is crucial in this role. Prepare examples from your past experiences where you contributed to a team’s success or improved processes. Highlight your ability to work well with others, especially in a fast-paced environment.
✨Prepare for Practical Scenarios
Expect questions about handling customer interactions, cash transactions, and food presentation. Think of specific situations where you excelled in these areas and be ready to discuss them. This will showcase your practical skills and readiness for the role.