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- Tasks: Provide top-notch customer service in a lively gaming environment.
- Company: Leading gaming and leisure company based in Edinburgh.
- Benefits: Great salary, private GP access, gym discounts, and mental health support.
- Why this job: Join a fun team and enhance guest experiences in the gaming world.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible shifts with opportunities for growth in a vibrant atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A leading gaming and leisure company in Edinburgh seeks a Slots Host to provide exceptional customer service in a vibrant environment. This role requires flexibility as it involves various shifts, including nights and weekends.
Key responsibilities include:
- Assisting customers in gaming areas
- Ensuring a high standard of service
- Communicating promotional events
The position offers excellent salary and a range of employee benefits, including private GP access, gym discounts, and mental health support.
Guest Experience Host – Slots & Gaming employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host – Slots & Gaming
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the gaming and leisure scene in Edinburgh. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Guest Experience Host, you'll be interacting with customers all the time. Think of some scenarios you might face and how you'd handle them. This will help you feel more confident during the interview.
✨Tip Number 3
Be flexible and ready to adapt! Since the role involves various shifts, including nights and weekends, make sure to highlight your availability and willingness to work different hours. It shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance to stand out. Plus, we love seeing enthusiastic applicants who are keen to join our team!
We think you need these skills to ace Guest Experience Host – Slots & Gaming
Some tips for your application 🫡
Show Your Passion for Gaming: When writing your application, let your enthusiasm for gaming shine through! We want to see that you’re not just looking for any job, but that you genuinely care about providing an exceptional experience for our customers.
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. We love candidates who can demonstrate their ability to engage with customers and create a welcoming atmosphere, especially in a vibrant environment like ours.
Be Flexible and Open-Minded: Since the role involves various shifts, including nights and weekends, it’s important to mention your flexibility in your application. We appreciate candidates who are willing to adapt and work different hours to meet the needs of our guests.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know the Gaming Scene
Familiarise yourself with the latest trends in the gaming and leisure industry. Being able to discuss popular games or recent promotions shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for a Guest Experience Host.
✨Flexibility is Key
Since the role involves various shifts, including nights and weekends, be ready to discuss your availability. Emphasise your willingness to adapt and work flexible hours, which demonstrates your commitment to the job.
✨Engage with Promotional Events
Research any current or upcoming promotional events that the company is running. Showing that you’re informed about their marketing strategies will impress the interviewers and demonstrate your proactive approach to the role.
