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- Tasks: Lead a vibrant team in a busy bar/restaurant, ensuring top-notch service and compliance.
- Company: Join Genting Casinos, a leading leisure business with a focus on outstanding customer experiences.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a real impact.
- Qualifications: Previous supervisory experience in a busy bar is essential; a passion for customer service is a must.
- Other info: Engage in fun social activities and enjoy excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Have you got experience working in a busy bar or restaurant? Are you a great team player? We have a vacancy for a hospitality team leader to join Genting. You will work closely with the management team to ensure the smooth running of our bar/restaurant, supporting and motivating colleagues.
Key skills and responsibilities include:
- Ensure compliance with company standards, food health and hygiene procedures and legislation and licensing laws at all times.
- Manage and develop the team members effectively, always encouraging a customer-focused attitude.
- Adopt a positive and flexible attitude to changing priorities and procedures, including shift changes.
- Positively promote sales awareness within the department and maximise sales opportunities.
- Maintain all bar and restaurant stock levels as required.
- Self-motivated, driven and passionate about delivering a high-quality service for our customers.
- Able to work under pressure in a busy environment.
- Previous supervisory experience in a busy bar is essential.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
Hospitality Supervisor in Glasgow employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to hospitality. We recommend role-playing with a friend or family member to boost your confidence. Remember, showing your passion for delivering high-quality service can really set you apart!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. We suggest wearing smart-casual attire that reflects the company culture. It shows you’re serious about the role and ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. We love seeing candidates who are proactive and genuinely interested in joining our team.
We think you need these skills to ace Hospitality Supervisor in Glasgow
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in busy bars or restaurants. We want to see how you've handled the hustle and bustle, so share specific examples of your supervisory skills and how you’ve motivated your team.
Be Customer-Focused: Since we’re all about delivering top-notch service, emphasise your customer-focused attitude in your application. Tell us about times when you went above and beyond for customers – it’ll really make you stand out!
Flexibility is Key: We know that hospitality can be unpredictable, so let us know how flexible you are with shifts and changing priorities. Share any experiences where you adapted quickly to new situations or helped your team through busy periods.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Genting Casino's values and what they stand for. Brush up on their customer service standards and any recent news about the company. This shows you’re genuinely interested and have done your homework.
✨Showcase Your Experience
Be ready to discuss your previous supervisory experience in a busy bar or restaurant. Prepare specific examples of how you’ve managed teams, handled pressure, and ensured compliance with health and safety regulations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability and willingness to adapt to changing priorities. Share examples of times when you successfully managed unexpected changes in your work environment.
✨Emphasise Customer Focus
Genting values a customer-focused attitude, so highlight your commitment to delivering high-quality service. Share stories that illustrate how you’ve gone above and beyond for customers, and how you encourage your team to do the same.