At a Glance
- Tasks: Deal exciting casino games like blackjack, roulette, and poker with top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy a competitive salary, tips, private GP helpline, and flexible benefits tailored to you.
- Why this job: Be part of a fun team, create memorable experiences, and grow your career in a dynamic environment.
- Qualifications: Must have a Personal Functional License (PFL) and experience in dealing casino games.
- Other info: Flexible shifts available, including nights and weekends, with plenty of social activities.
The predicted salary is between 24000 - 36000 Β£ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary plus Gaming Tips, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
OUR BUSINESS
Genting Casinos is one of the UKβs most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
Experienced Croupier - PFL Essential, Salary +TIPS employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Experienced Croupier - PFL Essential, Salary +TIPS
β¨Tip Number 1
Get to know the casino environment! Familiarise yourself with the layout, the games on offer, and the vibe of the place. This will help you feel more confident during your interview and show that you're genuinely interested in joining the team.
β¨Tip Number 2
Brush up on your game knowledge! Make sure you can confidently discuss the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to demonstrate your expertise will definitely impress the hiring team.
β¨Tip Number 3
Practice your customer service skills! Think of examples where you've provided excellent service in the past. Be ready to share these stories during your interview to showcase your friendly yet professional approach.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows that youβre proactive and keen to be part of our fantastic team at Genting Casinos.
We think you need these skills to ace Experienced Croupier - PFL Essential, Salary +TIPS
Some tips for your application π«‘
Show Off Your Skills: Make sure to highlight your experience with games like blackjack, roulette, poker, and baccarat. We want to see how your skills can bring an enjoyable gaming experience to our customers!
Be Professional Yet Friendly: Your application should reflect your ability to provide excellent customer service. Use a tone thatβs friendly but professional, just like we do at StudySmarter!
Math Matters: Since quick mathematical ability is key for this role, donβt forget to mention any relevant experience or training that showcases your skills in accurate bet calculation.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Genting Casinos UK Limited
β¨Know Your Games
Make sure you brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
β¨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one, as this is crucial in creating memorable gaming experiences.
β¨Math Skills Matter
Since quick mathematical ability is key for an experienced croupier, practice calculating bets and payouts quickly. You might even want to do some mental math exercises before the interview to keep your skills sharp.
β¨Flexibility is Key
Be ready to discuss your availability for various shifts, including nights and weekends. Highlighting your flexibility shows that you're committed to meeting the needs of the casino and its customers.