At a Glance
- Tasks: Learn to deal popular casino games and provide an amazing customer experience.
- Company: Join Genting Casinos, a leading name in the UK leisure industry.
- Benefits: Earn up to £1,000 bonus, plus health benefits and flexible perks.
- Other info: Enjoy social events, training support, and a diverse workplace culture.
- Why this job: Kickstart your career in a fun, vibrant environment with great growth opportunities.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
The predicted salary is between 20000 - 25000 € per year.
As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key Skills and Responsibilities
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers’ bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
What We Offer
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Our Business Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Training School/Trainee Croupier/Casino Dealer in Burnley employer: Genting Casinos UK Limited
Genting Casino Blackpool is an exceptional employer that prioritises the growth and well-being of its employees. With a vibrant work culture, comprehensive training for aspiring croupiers, and a generous benefits package including bonuses, private healthcare, and flexible working options, we ensure that our team members thrive both personally and professionally. Join us in a fun and dynamic environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Training School/Trainee Croupier/Casino Dealer in Burnley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your customer service skills and be ready to share examples of how you've delivered great service in the past. Even if you haven't worked in a casino before, think about times when you've gone above and beyond for someone.
✨Tip Number 3
Be yourself! The role of a croupier is all about personality. Show off your bubbly side during the interview and let your enthusiasm shine through. They want to see that you can engage with customers and create a fun atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're keen on joining the Genting family. Don’t forget to follow up after your application – a little nudge can go a long way!
We think you need these skills to ace Training School/Trainee Croupier/Casino Dealer in Burnley
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your enthusiasm and bubbly personality shine through in your application. Remember, we’re looking for someone who can deliver outstanding customer service, so don’t be shy about sharing your passion for helping others.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we’re looking for. If you’ve got a can-do mindset or experience working in teams, let us know! It’s all about showing us why you’d be a great fit for our vibrant industry.
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your journey and what makes you tick without wading through unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits right there. We can’t wait to hear from you!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know Your Games
Even though you don't need prior gaming experience, it’s a good idea to familiarise yourself with popular casino games like roulette and blackjack. Watch some videos or read up on the rules and strategies. This will show your enthusiasm and willingness to learn during the interview.
✨Show Off Your Customer Service Skills
Since delivering great customer service is key for this role, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories in your interview to demonstrate your bubbly personality and can-do mindset.
✨Flexibility is Key
Be prepared to discuss your availability for shifts, including nights and weekends. Highlight your flexibility and willingness to adapt to the needs of the business. This shows that you’re committed and ready to jump in wherever needed.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before your interview, practice some basic calculations to boost your confidence. You might even want to mention your comfort level with numbers during the interview to reassure them of your capabilities.
