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For Companies At a Glance
- Tasks: Welcome guests and provide outstanding customer service while managing various administrative tasks.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Other info: Engage in fun social activities and enjoy excellent career development opportunities.
- Why this job: Be the friendly face of our team and make a real difference in guest experiences.
- Qualifications: Strong communication skills; previous reception experience is a plus but not required.
The predicted salary is between 24000 - 30000 £ per year.
Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills? A fantastic opportunity has arisen for a receptionist to join our team. As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration. Previous reception experience is preferred, but not essential.
Key skills and responsibilities include:
- Meeting and greeting all visitors in a professional and courteous manner.
- A professional telephone manner.
- Strong communication and interpersonal skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Receptionist in Bournemouth employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bournemouth
✨Tip Number 1
First things first, make sure you know the company inside out. Research Genting Casinos and understand their values and what they offer. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the friendly face welcoming guests, it’s crucial to sound confident and approachable. Try role-playing with a friend or family member to get comfortable with common reception scenarios.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that’s professional yet reflects your personality. You want to look sharp and ready to greet guests with a smile!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our fantastic team at Genting Casinos.
We think you need these skills to ace Receptionist in Bournemouth
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly nature and communication skills. Remember, we’re looking for someone who can warmly welcome our guests!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. If you’ve got any previous experience in reception or customer service, mention it! We love seeing how you can contribute to our team.
Keep It Professional: While we want to see your personality, it’s also important to maintain a professional tone. Use clear language and check for any spelling or grammar mistakes. A polished application shows us that you care about the role and are serious about joining our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining us!
How to prepare for a job interview at Genting Casinos UK Limited
✨Show Your Friendly Side
As a receptionist, your warm and welcoming nature is key. Practice a friendly greeting and maintain a positive attitude throughout the interview. Remember, first impressions matter!
✨Master the Art of Communication
Strong communication skills are essential for this role. Prepare to discuss how you've effectively communicated in past roles, whether through phone calls or face-to-face interactions. Be clear and concise in your responses.
✨Demonstrate Flexibility
Since the job requires working various shifts, be ready to talk about your availability and willingness to adapt. Share examples of how you've successfully managed flexible schedules in the past.
✨Research the Company Culture
Understanding Genting Casinos' values and commitment to outstanding service will help you align your answers with their expectations. Familiarise yourself with their employee benefits and culture to show you're genuinely interested.