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- Tasks: Deliver top-notch customer service in a lively casino environment.
- Company: Join Genting Casinos, a leading name in the UK leisure industry.
- Benefits: Enjoy great pay, flexible hours, and awesome perks like gym discounts and mental health support.
- Why this job: Be part of a fun team and create memorable experiences for customers.
- Qualifications: A friendly attitude and willingness to work in a fast-paced setting.
- Other info: Opportunities for growth and exciting social events await you!
The predicted salary is between 1300 - 1600 £ per month.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Member in Bournemouth employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member in Bournemouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for hospitality.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Genting brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Hospitality Team Member in Bournemouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your bubbly personality shine through! We want to see your passion for customer service, so don’t be afraid to express yourself and share why you love working in hospitality.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your relevant experience and skills that match the job description, like teamwork and cash handling. This shows us you’re serious about joining our team!
Keep It Professional Yet Fun: While we love a good laugh, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is super important in our industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at Genting Casinos!
How to prepare for a job interview at Genting Casinos UK Limited
✨Show Your Personality
As a hospitality team member, your bubbly personality is key! Make sure to let your enthusiasm shine through during the interview. Share personal anecdotes that highlight your passion for customer service and how you’ve made customers feel special in the past.
✨Know the Company
Do a bit of homework on Genting Casinos before your interview. Familiarise yourself with their values, services, and any recent news. This shows you’re genuinely interested and helps you tailor your answers to align with their mission.
✨Demonstrate Team Spirit
Being an effective team player is crucial in this role. Prepare examples of how you’ve worked well in a team setting, especially in fast-paced environments. Highlight your flexibility and willingness to support colleagues during busy shifts.
✨Prepare for Practical Questions
Expect questions about cash handling, food preparation, and hygiene regulations. Brush up on these topics and be ready to discuss how you ensure high standards in these areas. Showing that you understand the importance of health and safety will impress your interviewers.
