Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deal poker games and provide top-notch customer service in a vibrant casino environment.
- Company: Join the exciting team at Resorts World, part of Genting UK Ltd.
- Benefits: Flexible hours, discounts, health plans, and free parking await you!
- Why this job: Bring your personality to work and enjoy a fun, fast-paced atmosphere.
- Qualifications: Experience as a poker dealer and a Personal Functional License (PFL) required.
- Other info: Full and part-time positions available with great career growth opportunities.
The predicted salary is between 20000 - 25000 £ per year.
Resorts World is a leisure destination owned by Genting UK Ltd. Located opposite the Resorts World Arena and the NEC, it attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.
Are you an experienced poker dealer looking for a new opportunity? Have you got exceptional customer service skills? We have a vacancy for an experienced poker dealer to join our fantastic team. You will be competent in dealing all games of equal chance within the card room, ensuring full compliance with company procedures and all relevant legislation whilst providing excellent customer service.
Key Skills and Responsibilities:- Dealing poker games within the casino, ensuring security is to the highest standard possible.
- Ensure that game commentary is clear and company procedures are adhered to.
- Explaining the rules of games to customers, as well as other club facilities.
- Acknowledgement and understanding of customers’ needs.
- An efficient team player.
- Personal Functional License (PFL) required.
Full Time and Part Time Positions Available
We are looking for enthusiastic, friendly, reliable, hard-working, and flexible individuals who can bring personality and fun to the workplace.
What we offer:- A range of flexible benefits such as extra holiday purchase, dental insurance, company funded health cash plan, critical illness cover, and travel insurance.
- Life cover.
- Numerous discounts across Resorts World Birmingham and the NEC Campus.
- Discounts across the wider Genting UK brand.
- Discounted on-site gym membership.
- Discounted bus and rail passes with National Express.
- Pension.
- Uniform provided.
- Employee assistance programme.
- Free on-site parking.
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
Poker Dealer - Full and Part Time Available in Birmingham employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poker Dealer - Full and Part Time Available in Birmingham
✨Tip Number 1
Get to know the poker scene! Familiarise yourself with the games and rules, so you can chat confidently with potential employers. It shows you're passionate and ready to jump in!
✨Tip Number 2
Network like a pro! Attend local poker events or join online forums to meet fellow dealers and industry insiders. You never know who might have a lead on a job at Resorts World!
✨Tip Number 3
Show off your customer service skills! During interviews, share stories about how you've gone above and beyond for customers. It's all about making that personal connection!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Poker Dealer - Full and Part Time Available in Birmingham
Some tips for your application 🫡
Show Off Your Poker Skills: Make sure to highlight your experience as a poker dealer in your application. We want to see how you’ve dealt with different games and your understanding of the rules. Don’t forget to mention any customer service experiences that showcase your ability to engage with players!
Be Personable: We’re looking for friendly and enthusiastic individuals, so let your personality shine through in your written application. Use a conversational tone and don’t be afraid to show us what makes you unique. Remember, we want to know how you can bring fun to our team!
Follow the Guidelines: Make sure to read the job description carefully and tailor your application to match the key skills and responsibilities listed. We appreciate attention to detail, so ensure your application reflects your understanding of the role and our company procedures.
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s a straightforward process, and it ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know Your Poker Games
Make sure you brush up on the rules and nuances of different poker games. Being able to explain these clearly during your interview will show that you're not just a dealer, but someone who truly understands the game and can enhance the customer experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer or resolved a conflict. This will demonstrate your ability to create a fun and friendly atmosphere, which is key in this role.
✨Understand Company Procedures
Familiarise yourself with the company’s policies and procedures related to gaming and customer interaction. Being knowledgeable about these will not only help you answer questions confidently but also show that you’re serious about compliance and security in the casino environment.
✨Be Enthusiastic and Personable
During the interview, let your personality shine through! Resorts World is looking for individuals who can bring energy and fun to the workplace. Smile, engage with your interviewers, and express your passion for the role and the gaming industry.