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- Tasks: Lead a vibrant hospitality team, ensuring excellent service and staff development.
- Company: Join Genting UK, a leading player in leisure and hospitality.
- Benefits: Flexible benefits, discounts, gym membership, and career progression opportunities.
- Why this job: Be part of a fun, fast-paced environment with exciting events and a beautiful lakeside location.
- Qualifications: Enthusiastic, reliable, and flexible team players with a passion for hospitality.
- Other info: Engagement events and a supportive workplace culture await you!
The predicted salary is between 30000 - 42000 ÂŁ per year.
Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
We are currently recruiting for a hard working and enthusiastic Hospitality Team Leader to join our vibrant team, working 40 hours per week. Candidates must be fully flexible to work a variety of shifts including weekends, nights and bank holidays.
Key competencies and duties include:
- Demonstrating the ability to motivate, develop and deploy staff within the Bar & Restaurant
- Delivery of excellence in signature service and strong team building skills
- An effective team player who contributes to continuous business improvement
- Ensuring that a comprehensive, guest focused service is provided within the Hospitality areas
- Helping to build, train and develop an effective team through encouraging involvement, feedback and using the strengths of the team
- Assisting with the training of new team members
- An outgoing and enthusiastic personality
What is a Genting Employee?
At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.
Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector.
So what are we looking for?
- Are enthused about working for Genting, and strongly believe in our values
- Are friendly, helpful and supportive towards all team members
- Take pride in their appearance
- Reliable and hard working
- Are flexible to fit in with our 24 hour business
- Bring some personality and fun to the workplace!
What we can offer:
- A range of “flexible benefits” you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year. We also continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
Hospitality Team Leader - 40 hours per week in Birmingham employer: Genting Casinos UK Limited
Contact Detail:
Genting Casinos UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader - 40 hours per week in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Genting's social media and website. Understanding their values and vibe will help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Show off your personality! Genting loves outgoing candidates, so don’t be shy about sharing your enthusiasm for hospitality. Bring your unique flair to the conversation—it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you on their radar as they make their decision.
We think you need these skills to ace Hospitality Team Leader - 40 hours per week in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our vibrant team and contributing to the fun atmosphere at Resorts World.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Hospitality Team Leader. We love seeing candidates who understand our values and can demonstrate their ability to motivate and develop a team.
Be Personable: Don’t be afraid to let your personality come through in your written application. We’re looking for friendly and outgoing individuals, so a touch of your unique flair can really make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Genting Casinos UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Genting and its various brands. Understand their values, mission, and what makes them unique in the hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Hospitality Team Leader, you'll need to demonstrate your ability to motivate and develop a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service delivery. Be ready to discuss how you can bring that same energy to Genting.
✨Emphasise Flexibility and Enthusiasm
Genting is looking for candidates who are flexible with their working hours and can bring a positive vibe to the workplace. Be prepared to talk about your availability and share instances where your enthusiasm has positively impacted your team or customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the Genting family.
