HOLIDAY ALLOWANCE
28 days per calendar year + bank holidays
ROLE OVERVIEW
The Key Account Manager is responsible for growing sales and market share of Gentell's wound care dressing portfolio across a defined region. By building strong relationships with healthcare professionals and provider organisations, this role supports the adoption of Gentell’s clinically effective products that improve patient outcomes.
KEY RESPONSIBILITIES
- Deliver and exceed area sales targets.
- Drive product implementation across acute, community and primary care settings.
- Present clinical evidence confidently and communicate product benefits clearly to customers.
Area Management
- Maintain accurate customer records and activity reporting via the CRM system.
- Use sales data and market intelligence to prioritise activity and targeting.
- Provide regular sales forecasts and business updates.
Account Management
- Build and maintain strong relationships with customers.
- Provide product support and education.
- Ensure customers hold sufficient inventory.
- Work with internal teams and sales colleagues to maximise opportunities for Gentell.
- Share market and customer insights with the wider team to help shape business strategy.
- Participate in sales meetings and projects.
KEY CUSTOMER GROUPS
The Key Account Manager will primarily engage with:
- Acute Trust
- Podiatry Services
- Community Matrons
- Tissue Viability Nurses
KNOWLEDGE, SKILLS & EXPERIENCE
- Bachelor's degreeis desirable, preferablyin Business, Life Sciences, or a relatedfield.
- Excellent presentation and communication skills.
- Good organisation and time management.
- Motivated to work independently in a field-based sales role.
- Valid UK driving license.
PERSONAL ATTRIBUTES
- Effective problem solver.
- Collaborative team player.
- High level of accountability.
WHAT SUCCESS LOOKS LIKE IN THE ROLE
Within the first 12 months, the Key Account Manager will:
- Meet or exceed area sales targets while growing key accounts.
- Identify and convert new business opportunities.
- Be recognised by key customers as a trusted, responsive partner.
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