At a Glance
- Tasks: Support workplace operations and create a welcoming environment for team members and clients.
- Company: Join Gensler, a leading design firm with a focus on collaboration and innovation.
- Benefits: Part-time role with flexible hours and a dynamic work atmosphere.
- Other info: Opportunity to develop skills in a vibrant, professional setting.
- Why this job: Make a real impact by enhancing workplace experiences and supporting a creative team.
- Qualifications: 7+ years in office management, customer service, and team leadership required.
The predicted salary is between 30000 - 40000 € per year.
Gensler’s London office is looking for an individual to provide robust, reliable support to workplace operations, maintenance and other business activities for a part-time (24 hours per week), 3-month fixed term contract. Use your passion for service and attention to detail to help the Gensler team with routines, rapid requests and exceptional workplace experience. As Office Manager, you will be an integral member in ensuring organisational efficiency by fostering a safe, inclusive work environment. This is an in person, in office role.
What You Will Do
- Workplace Operations
- Lead and collaborate to create a welcoming and comfortable workplace for team members, clients and guests.
- Complete checks for the overall functionality, aesthetics and cleanliness of Gensler’s space ensuring it is well maintained to project a clean, organised, clutter-free appearance and professional environment at all times.
- Work closely with IT team to report technical issues and ensure the smooth running of technologies across the work space.
- Provide leadership, direct management, oversight, coaching, development and support for Office Services team.
- Manage Front of House to ensure full reception coverage from 8:00am – 6:00pm Mon-Fri. Oversee tracking, security and confidentiality in visitor services.
- Oversee the mail room and all mail flow.
- Streamline operations and maintain efficiencies by finding ways for continuous improvements.
- Health, Safety & Compliance
- Oversee local Health & Safety & Environmental responsibilities.
- Arrange office PAT testing and DSE assessments, and ensure all statutory inspections are completed in-line with legislation.
- Guide local Fire Safety planning and education.
- Develop and maintain in-office policies with respect to staff.
- Facilities & Vendors
- On-site liaison with Building Management & Landlord on all relevant details, including security, maintenance, bicycle/car parking and emergency out-of-hours contact.
- Coordinate local M&E services, planned and reactive maintenance.
- Respond to urgent repair works around the office and organise weekly handyman hours to relevant tasks.
- Direct the cleaning team.
- Reconfigure furnishings and seating assignments around the office, as required.
- Events & Hospitality
- Manage in-office events, from planning and H&S compliance to overseeing on-the-day logistics. This may range from appreciation and recognition to special events, office tours and clients’ meetings, to learning programs to after-hours client/team gatherings.
- Organise budgets and procurement for events, food + beverages and office supplies.
Your Qualifications
- 7+ years of experience in office/workplace facilities, customer service and team management.
- Experience in a large professional services environment preferred – creative industries are a huge plus.
- Reputation for strong client/team support required.
- Event planning/management and hospitality experience is a distinct advantage.
- Strong facilitation, team building, relationship and problem-solving skills.
- Proven ability to lead, motivate, coach and manage team members.
- Approachable personality with excellent communication skills.
- A demonstrated ability to partner with the business to uncover business needs and objectives, craft appropriate strategies, and identify/implement efforts to help achieve goals.
- Strong project management skills, ability to handle multiple competing priorities.
- High attention to detail, organized with strong follow-through.
Office Manager - 3-month Fixed Term Contract in London employer: Gensler
Gensler’s London office offers a dynamic and inclusive work environment where your contributions as an Office Manager will be valued and impactful. With a strong focus on employee growth, you will have the opportunity to develop your skills in a supportive atmosphere while ensuring a seamless workplace experience for all team members and clients. Enjoy the benefits of working in a creative industry, with a commitment to health, safety, and continuous improvement, making Gensler an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager - 3-month Fixed Term Contract in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Office Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Gensler’s culture and values. Show us how your passion for service and attention to detail aligns with what they’re looking for. Tailor your responses to highlight your relevant experience in workplace operations and team management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in managing facilities and events, as well as your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Gensler team directly.
We think you need these skills to ace Office Manager - 3-month Fixed Term Contract in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Office Manager role. Highlight your experience in workplace operations, team management, and event planning to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for creating a welcoming workplace and detail how your background aligns with our needs. Keep it friendly and professional!
Showcase Your Attention to Detail:In your application, give examples of how you've maintained a clean and organised environment in previous roles. We love candidates who can demonstrate their meticulous nature and commitment to excellence!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Gensler
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Manager role and its responsibilities. Familiarise yourself with workplace operations, health and safety compliance, and event management. This will help you speak confidently about how your experience aligns with what Gensler is looking for.
✨Showcase Your Service Passion
Gensler values a passion for service and attention to detail. Prepare examples from your past experiences where you've gone above and beyond to create a welcoming environment or resolved issues efficiently. This will demonstrate your commitment to enhancing the workplace experience.
✨Prepare Questions About Team Dynamics
Think of insightful questions to ask about the Office Services team and how they collaborate with other departments. This shows your interest in teamwork and helps you gauge how you can fit into their culture. Plus, it gives you a chance to highlight your own team-building skills.
✨Demonstrate Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Gensler is looking for someone who can streamline operations and maintain efficiencies, so share examples that showcase your strong problem-solving abilities and project management skills.
