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For Companies At a Glance
- Tasks: Lead innovative retail projects and build strong client relationships across Europe.
- Company: Join Gensler, a leader in experiential design with a collaborative culture.
- Benefits: Enjoy comprehensive benefits, professional development support, and a balanced work-life environment.
- Why this job: Shape the future of retail experiences and make a real impact in the industry.
- Qualifications: Proven experience in leading retail projects and strong client engagement skills.
- Other info: Dynamic role with opportunities for mentorship and career growth.
The predicted salary is between 80000 - 100000 £ per year.
Your Role
Practice Area Market Leaders bring deep expertise in project delivery, client engagement, and thought leadership. They partner with clients and internal teams to deliver best-in-class projects that elevate brands and drive measurable business outcomes. Gensler’s Europe Region is seeking a leader to grow and strengthen our Retail & Consumer Experiences Practice, based in our London office. This individual will shape the strategic direction of the practice, expand our client base, and position Gensler at the forefront of experiential retail and consumer experience environments across the region.
What You Will Do
- Establish and grow relationships with retailers, consumer brands, developers, and investors to expand Gensler’s retail and consumer portfolio in London and across Europe.
- Leverage your expertise in brand-led environments and business development to pursue and win projects across retail and adjacent lifestyle sectors (e.g., Hospitality, Sports, Entertainment, Aviation).
- Collaborate across offices and practice areas to advance an interdisciplinary design philosophy aligned with Gensler’s One-Firm culture.
- Lead and actively participate in new business pursuits (proposals, presentations, and client interviews) with clarity and conviction.
- Represent Gensler externally through speaking engagements, thought leadership, industry panels, and networking events, positioning the firm as a leader in retail and consumer experience design.
- Set strategic direction and provide executive oversight on key projects, ensuring design excellence, technical rigor, brand integrity, and measurable business performance.
- Serve as primary client contact, managing and deepening client relationships.
- Lead work that is recognized internally and externally for innovation, impact, and design quality.
- Mentor and grow talent, fostering expertise across architecture, interiors, brand design, and experience strategy.
- Recruit top talent to support the growth and evolution of the practice.
Your Qualifications
- Demonstrated success leading high-profile retail, consumer experience, or brand-driven environment projects and securing work through direct client engagement.
- Proven ability to generate revenue, grow a practice, and position a brand at the top of the market.
- Experience in brand translation and delivering scalable formats across markets and categories.
- Strong knowledge of European retail and development landscapes, including relationships with key players in retail, real estate, and planning.
- Ability to balance creative vision with commercial acumen, ensuring experiences deliver both emotional resonance and measurable ROI.
- Strong leadership, communication, and team-building skills, with the ability to cultivate collaborative relationships internally and externally.
- Passion for innovation, culture, sustainability, and design excellence.
- Compelling presentation and storytelling skills, with the ability to clearly articulate strategic ideas and inspire confidence in clients, partners, and teams.
Life at Gensler
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical and dental insurance, season ticket loans, pension, profit sharing and twice-annual bonus opportunities. As part of the firm's commitment to professional development, Gensler offers reimbursement for certain professional qualifications and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programmes or classes. We view our professional development programmes as strategic investments in our future.
Market Leader - Retail & Consumer Experience in London employer: Gensler
Contact Detail:
Gensler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Leader - Retail & Consumer Experience in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events, panels, or even online. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to present or speak, make it count. Share your insights on retail and consumer experiences to position yourself as a thought leader in the field.
✨Tip Number 3
Practice makes perfect! Before any client interview or presentation, rehearse your pitch. Make sure you can clearly articulate your ideas and how they align with the client's needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Market Leader - Retail & Consumer Experience in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Market Leader role. Highlight your expertise in retail and consumer experience, and don’t forget to showcase any successful projects you've led!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention your vision for elevating brands and driving business outcomes.
Showcase Your Leadership Skills: We want to see your leadership style! In your application, share examples of how you've mentored teams or led successful projects. This will help us understand how you can contribute to our collaborative culture at Gensler.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Gensler
✨Know Your Market Inside Out
Before the interview, dive deep into the retail and consumer experience landscape in Europe. Familiarise yourself with key players, recent trends, and Gensler's position in the market. This knowledge will help you speak confidently about how you can contribute to their growth.
✨Showcase Your Project Successes
Prepare specific examples of high-profile projects you've led that demonstrate your ability to drive measurable business outcomes. Be ready to discuss your role in these projects and how they align with Gensler's focus on innovation and design excellence.
✨Master the Art of Storytelling
Gensler values compelling presentation skills, so practice articulating your strategic ideas clearly and engagingly. Use storytelling techniques to illustrate your points, making sure to connect emotionally with your audience while showcasing your commercial acumen.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current projects and express genuine interest in their work. This will not only show your enthusiasm for the role but also highlight your collaborative spirit, which is crucial for success at Gensler.