At a Glance
- Tasks: Lead AI testing and quality assurance to ensure top-notch performance and reliability.
- Company: Join Genpact, a leader in AI-driven innovation and technology solutions.
- Benefits: Gain hands-on experience, mentorship, and world-class learning opportunities.
- Other info: Be part of a dynamic team of 140,000+ innovators driving change.
- Why this job: Make a real impact by solving complex business challenges with cutting-edge AI.
- Qualifications: Bachelor's in Computer Science or related field; experience in QA and automated testing.
The predicted salary is between 63000 - 77000 £ per year.
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.
Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Job Description - Responsibilities
- Identify and manage project deliverables.
- Lead the design, optimization, and standardization of annotation process and prompts across multiple AI use cases.
- Collaborate with the AI team to define and govern annotation schemas, taxonomies, and evaluation rubrics.
- Review complex or high-risk AI outputs and provide authoritative quality judgments.
- Ensure consistency, accuracy, and auditability of annotation and evaluation results.
- Define reusable prompt frameworks and best practices aligned with business and compliance objectives.
- Evaluate prompt performance at scale and guide improvements based on data-driven insights.
- Establish quality benchmarks, calibration processes, and escalation protocols.
- Identify bias, hallucinations, and systemic risks in AI outputs and recommend mitigation strategies.
- Support AI governance, compliance, and responsible AI initiatives.
- Participate in calibration sessions to align on annotation standards and evaluation criteria.
- Contribute to calibration sessions and help align annotation quality across the team.
- Work closely with AI team data scientists, content reviewers, and product teams.
- Drive process and delivery improvement by learning new delivery methodologies, AI modelling and approach to data annotation, through continuous learning and personal development.
- Mentor and coach junior and intermediate annotators / prompt engineers.
Qualifications
- Bachelors - Computer Engineering
- Bachelors - Computer Science
- Bachelors - Information Technology
- Masters - Software Engineering
Certifications
- Certified Software Tester (CSTE) - Tricentis
Required Skills
- Agile Methodology
- Appium
- Automated Testing
- Client Relations
- Collaboration Tools
- Cucumber (Software)
- Cypress.io Testing Framework
- Design Thinking
- Executive Presence
- Firmware Testing
- Inclusion
- iTKO LISA
- Personal Effectiveness
- QA Automation
- Quality Assurance (QA)
- Quality Consulting
- Quality Management
- Selenium
- Storytelling
- Test Process Improvement (TPI)
- TOSCA Testsuite
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter.
- Make an impact – Help global enterprises solve business challenges that matter.
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead.
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
Sr. Engineer - Testing & Quality Assurance P 4B in London employer: Genpact
Genpact is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee growth, we provide extensive training and mentorship opportunities, particularly in the rapidly evolving Microsoft Dynamics 365 ecosystem. Located in the UK and Europe, our teams benefit from a diverse and inclusive environment, where professionals are empowered to drive meaningful transformation for our clients while enjoying a supportive workplace that values integrity and client-centricity.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Engineer - Testing & Quality Assurance P 4B in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Genpact or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Genpact.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Genpact.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Genpact that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Sr. Engineer - Testing & Quality Assurance P 4B in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Genpact.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Genpact and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Genpact
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Genpact uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
