Legal Compliance - Consumer Credit – Assistant Vice President – English in London

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Inviting applications for the role of Legal Compliance - Consumer Credit – Assistant Vice President – English to contribute to the business objectives of Genpact by supporting the VP Legal Compliance in relation to Genpact’s FCA regulatory activities and by providing compliance consultancy and support to senior management and staff (UK and overseas based).

Responsibilities:

• To assist Genpact in meeting its regulatory obligations.
• To support employees in Senior Management Functions (SMF) in meeting their regulatory obligations.
• To manage a small monitoring team based in UK and India.
• To promote a culture of ethics and compliance within Genpact, promoting the understanding of FCA regulatory obligations.
• To oversee and provide Compliance training for staff, as required.
• To provide in‑depth advice on the Financial Conduct Authority (FCA)’s rules and guidance as required in connection with Genpact’s regulated activities and its client offerings.
• To provide regulatory advice in connection with business propositions.
• To review risk events, confirm rule references and advise, as required, on action to be taken to rectify any breaches of the FCA’s Rules.
• To ensure that GWM compliance procedures reflect current statutory and regulatory requirements; are regularly reviewed; adequately communicated to staff and are monitored for compliance.
• To prepare a Compliance Monitoring Framework ensuring that appropriate monitoring of GWM’s regulated activities is conducted and evidenced.
• To review and sign off monitoring reviews undertaken by members of the Compliance team.
• To regularly report to senior management clients on the progress of the CMP and on findings/actions and resolution.
• To liaise with internal and external auditors on CMP matters.
• Providing support and challenge to key business stakeholders in implementing compliant systems and controls.
• Liaising with clients in relation to the Compliance function.
• Working closely with the Risk function in relation to risk events.
• Maintaining operational and company standards.
• Supporting the Company’s goals and values.
• Encouraging and driving quality and continuous improvement of processes used across the business.
• Ensuring practices are compliant with regulatory bodies’ expectations.

Personal Effectiveness:

• Managing time effectively.
• Ability to prioritise and re-prioritise work and manage service delivery targets within tight constraints.
• Strong communication skills, using appropriate language and style of communication that is relevant to the situation and circumstances to influence.
• Demonstrating sufficient self‑awareness to identify personal strengths and areas for development.
• Ability to analyse and problem solve.
• Calm, reasonable and professional manner.
• Ability to work under pressure.
• Flexible to change, eager to improve and develop new skills.

Qualifications we seek in you!

• Significant previous experience in a regulatory role, ideally working in a mid to senior role.
• Detailed knowledge of the FCA Handbook particularly SYSC, CONC, COCON and DISP rules and how they apply to the consumer credit environment.
• Good knowledge of AML requirements.
• Experience of back‑office consumer credit operations and advantage gained through a compliance function.

Preferred Qualifications/Skills:

• Professional or industry qualifications.
• Excellent communication, relationship management and influencing skills.
• Ability to build and maintain effective internal and external relationships.
• Ability to analyze, present and report regulatory information to senior stakeholders in a clear and concise manner.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.