At a Glance
- Tasks: Lead change management strategies for digital transformations and technology implementations.
- Company: Genpact is a leader in advanced technology services, driving innovation globally.
- Benefits: Enjoy mentorship, continuous learning, and the chance to work with cutting-edge AI and automation.
- Why this job: Be part of a team shaping the future while solving real-world business challenges.
- Qualifications: Experience in change management, technology transitions, and strong communication skills required.
- Other info: Opportunities for career progression to Director level within a values-driven culture.
The predicted salary is between 43200 - 72000 £ per year.
Description – External
Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Change Management People Advisory Services – Consulting – Assistant Vice President – English
We are seeking an experienced Assistant Vice President, Change Management within our People Advisory Services practice to lead our Change Management services with specific focus on managed services, digital transformation, and operating model implementations. This role will drive complex change initiatives that enable clients to successfully adopt new ways of working, technologies, and operational structures. The ideal candidate will combine deep change expertise with practical experience in technology-enabled transformations and service delivery models.
Responsibilities
Change Strategy & Client Leadership
- Develop and implement comprehensive change management strategies for complex transformations
- Lead change workstreams within digital transformation, managed services, and operating model programs
- Advise clients on change approaches that accelerate adoption and maximize business value
- Design-change solutions that address the unique challenges of technology implementations and service model transitions
- Create frameworks to measure change effectiveness and business impact
- Project & Engagement Management
- Manage multiple client engagements with responsibility for scope, budget, and delivery quality
- Lead teams of change management professionals across concurrent projects
- Design and oversee change impact assessments, readiness evaluations, and stakeholder analyses
- Develop approaches for managing resistance and driving adoption of new technologies and processes
- Integrate change management with program management and technical workstreams
Specialized Transformation Support
- Design change approaches specific to managed services transitions and operating model shifts
- Create digital adoption strategies that enable successful technology implementation
- Develop organizational alignment plans that support new operating models
- Establish governance mechanisms for managing change across complex transformations
- Apply agile change methods to support iterative implementation approaches
Business & Practice Development
- Contribute to business development by supporting proposals and client presentations
- Develop management offerings tailored to digital and operational transformations
- Build relationships with key stakeholders to expand service opportunities
- Create change management assets and accelerators for specific industries or transformation types
- Mentor junior team members and contribute to the growth of change management capabilities
We seek qualifications in you!
Minimum Qualifications / Skills
Experience & Requirements
- Years of professional experience with at least years in change management
- Proven experience leading change for technology implementations, managed services transitions, or operating model changes
- Track record managing multiple projects and client relationships
- Experience working with cross-functional teams in complex transformation environments
- Change management certification (e.g., Prosci, CCMP) preferred
- Technical & Leadership Skills
- Deep knowledge of change management methodologies and their application in technology and service model contexts
- Understanding of digital transformation approaches and operating model design
- Strong client relationship and stakeholder management capabilities
- Excellent communication skills with ability to influence at all organizational levels
- Preferred Qualifications/ Skills
- Team leadership abilities with experience managing and developing professionals
- This role reports to the Director of People Advisory Services and offers progression opportunities to Director level within our practice.
Why join Genpact?
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \’starter kit,\’ paying to apply, or purchasing equipment or training.
Assistant Vice President - Change Management People Advisory Services employer: Genpact
Contact Detail:
Genpact Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Vice President - Change Management People Advisory Services
✨Tip Number 1
Familiarise yourself with Genpact's core values and mission. Understanding their focus on AI, digital innovation, and change management will help you align your discussions during interviews and showcase how your experience fits into their vision.
✨Tip Number 2
Network with current or former employees of Genpact on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Assistant Vice President role.
✨Tip Number 3
Prepare to discuss specific examples of your past change management successes, particularly those involving technology implementations or managed services transitions. Tailoring your stories to reflect the challenges mentioned in the job description will demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on the latest trends in digital transformation and change management methodologies. Being able to speak knowledgeably about current practices and innovations will set you apart as a candidate who is not only experienced but also forward-thinking.
We think you need these skills to ace Assistant Vice President - Change Management People Advisory Services
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Vice President - Change Management position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in change management, technology implementations, and client leadership. Use specific examples that demonstrate your ability to manage complex transformations and lead teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for driving change and innovation. Mention specific projects or experiences that relate to the role and explain why you want to work at Genpact.
Showcase Your Skills: In your application, emphasise your change management certifications and any relevant methodologies you are familiar with. Highlight your communication skills and ability to influence stakeholders, as these are crucial for the role.
How to prepare for a job interview at Genpact
✨Understand Change Management Methodologies
Familiarise yourself with various change management methodologies, especially those relevant to technology implementations and service model transitions. Be prepared to discuss how you've applied these methodologies in past roles.
✨Showcase Your Leadership Skills
Highlight your experience in leading teams and managing multiple projects simultaneously. Provide examples of how you've successfully guided cross-functional teams through complex transformations.
✨Prepare for Client Engagement Scenarios
Anticipate questions about client engagement and relationship management. Think of specific instances where you advised clients on change approaches that maximised business value and accelerated adoption.
✨Demonstrate Your Digital Transformation Knowledge
Be ready to discuss your understanding of digital transformation and operating model design. Share insights on how you've contributed to successful technology implementations and the strategies you used to overcome resistance.