Researcher Experience & Service Operations Lead

Researcher Experience & Service Operations Lead

Full-Time No working from home possible
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Genomics England is seeking a Service Integration & Operations Lead in London to unite onboarding, access, and service delivery for researchers using URD. You will collaborate with product, engineering, platform, and external partners to ensure reliable, scalable operations and proactive risk management.

The role emphasizes data-driven improvements, KPI development, and strong stakeholder relationships in a healthcare/genomics setting with a blended on-site/remote working model.

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Researcher Experience & Service Operations Lead employer: Genomics England

Genomics England is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the field of healthcare technology. With generous leave policies, flexible working arrangements, and a strong commitment to employee development, we empower our team members to achieve their career aspirations while contributing to meaningful projects that impact lives. Our inclusive culture and focus on well-being ensure that every employee feels valued and supported, making Genomics England a truly rewarding place to work.

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Contact Details:

Genomics England Recruitment Team