Genomics England seeks a Service Integration and Operations Lead to shape a seamless experience for researchers using the URD service. You will coordinate onboarding, access, airlock coordination, researcher support, and service delivery while collaborating with product, engineering, platform, and external partners.
Proactively manage risks and drive continuous improvement. You will lead operational KPIs, monitor service transitions, and ensure SLA adherence across multiple squads and vendors to
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Research Services Orchestration Lead employer: Genomics England
Genomics England is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the field of healthcare technology. With generous leave policies, flexible working arrangements, and a strong commitment to employee development, we empower our team members to achieve their career aspirations while contributing to meaningful projects that impact lives. Our inclusive culture and focus on well-being ensure that every employee feels valued and supported, making Genomics England a truly rewarding place to work.
