Senior Product Designer (we have office locations in Cambridge, Leeds and London)

Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future.

Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.

As a Senior Product Designer at Genomics England, you will bring cutting-edge new genomics products to life. You will take the lead on the design of products from end-to-end and help to establish first class design standards. This is a core role in our organisation and will consist of designing innovative, intuitive products and collaborating with Product Managers and Engineers to define and realise the product vision and roadmap. You will develop a deep understanding of user needs working with User Research and combine this with business objectives and domain knowledge derived from subject matter experts to ideate, build and iterate products.

Everyday responsibilities include:

• Get to know the Services: What they are, how they work, and how they could transform research and healthcare. You’ll also get to know our users and their needs.
• Design the Products: You’ll work as part of a cross-functional squad including engineering, research, product management and subject matter experts to iterate designs, ensuring usability, feasibility and viability to deliver quality outcomes.
• Problem solving: You'll be designing interactions and product experiences surrounding complex data, delivering well-crafted designs rooted in user needs in line with relevant design standards and regulatory requirements.
• Input into the product vision: You will work closely with the Product Manager to translate qualitative and quantitative insights into a product roadmap to deliver user value.
• Champion accessibility: You’ll design accessible experiences with a content designer to ensure everyone can access and use the product.
• Apply frameworks: You'll have knowledge and experience of applying NHS design systems and frameworks and utilise these in your design.
• Contribute to the wider design community: Collaborate with other designers to share design patterns and best practice and shape our design ways of working, collectively improving delivery of design quality.
• Facilitate decision making and co-creation: Bring together diverse perspectives, including the product squad, internal and external stakeholders and users, through appropriate methods to solve problems together.

Essential skills:

• Substantial experience as a Senior Product Designer with examples of live delivery.
• Experience working as part of a cross functional product squad.
• Demonstrable knowledge of product design processes and methodologies.
• Able to work end-to-end, from discovery to launch, and beyond.
• Understanding of how to evaluate and interpret user research findings to wireframe and prototype solutions.
• Knowledge of the WCAG 2.2 accessibility guidelines and ability to work with engineers to implement.
• Proactive collaborator who embraces working with a diverse range of people such as designers, engineers, product managers, and researchers.
• Strong organisational skills, including the ability to prioritise tasks and meet deadlines.
• Desire to continually improve work through giving and receiving feedback.
• Advanced proficiency with design and prototyping tools including Figma and Miro.
• Experience using NHS design systems and applying regulatory best practice desirable.
• Advanced storytelling skills, with the ability to clearly communicate complex problems, decisions, and outcomes to diverse audiences, influencing understanding and alignment across multidisciplinary and senior teams.

Desirable skills:

• Experience working under Government Digital Service Standard.
• Experience of front-end engineering, and an ability to work with architects to ensure solutions we design are feasible.
• Comfortable and effective when working with ambiguity and able to support others to navigate uncertainty and find focus to deliver value.
• Experienced in creating patterns and defining boundaries for other areas to adopt.
• Strong influence and experience building and navigating relationships to ensure collaboration and adoption of best practice in other areas of the organisation.
• Strong understanding of engineering constraints and feasibility considerations with experience of working collaboratively with technical colleagues.
• Experienced balancing tactical delivery with supporting overarching and long-term product strategy to ensure scalability and sustainability of solutions.
• Experience working confidently within highly regulated, risk-sensitive contexts.
• Awareness and sensitivity to ethical, compliance, and regulatory considerations when designing and delivering products with sensitive data.

Salary from £65,300. Closing date for applications - Thursday 1st October at midnight.

Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including:

• Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
• Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
• Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), an Electric Vehicle salary sacrifice scheme and a Give As You Earn scheme.
• Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required).
• Recognition & Rewards: Employee recognition programme and referral scheme.
• Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.

Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us.

We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other.

Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendance e.g., lab teams, reception team. Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum. Our office locations are: Canary Wharf, Cambridge and Leeds.

As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare.