Executive & Office Support Assistant (London office based min 3 times per week) London

Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world‑first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future.

Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.

Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We’re on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime – from birth to old age.

We are hiring for two highly skilled Executive & Office Support Assistants to join our Executive Team Assistant team. This is a varied role within a collaborative, shared support model (rather than traditional 1:1 support), offering a breadth of responsibilities and opportunities to work closely with colleagues across the organisation. You will provide trusted, high‑quality support to multiple senior leaders, helping them stay organised and effective while also contributing to a welcoming, well‑run office environment.

Please note that successful applicants will be required to work from our Canary Wharf office three days per week as the role also includes providing additional office support and reception cover as needed.

Everyday responsibilities include:

• Provide confidential, proactive support to multiple senior leaders, managing busy diaries and helping prioritise competing demands.
• Coordinate meetings end‑to‑end, including agendas, logistics, joining details, room bookings and stakeholder communication.
• Prepare and review briefing packs and meeting materials (such as papers, slide decks and read‑aheads) to ensure leaders are fully prepared.
• Provide secretariat support where needed, including minute‑taking, maintaining action logs and following up on next steps.
• Arrange travel and accommodation, supporting colleagues with self‑service tools and ensuring bookings follow policy guidelines.
• Manage incoming correspondence (emails, calls and post), drafting responses on behalf of leaders using agreed templates and tone of voice.
• Help create a welcoming office environment, including reception/front‑of‑house cover, visitor access and hospitality arrangements.
• Maintain effective office systems and records, including document control and confidential information handling, while identifying opportunities to improve ways of working.

Skills and experience for success:

• Experience supporting multiple senior leaders, including managing complex diaries, inboxes and shifting priorities.
• Strong organisational skills and attention to detail, with the ability to work at pace and remain calm under pressure.
• Excellent written and verbal communication skills, including drafting clear, professional emails and briefing notes.
• Confidence using Microsoft 365 tools (Outlook, Teams, Word, PowerPoint and Excel), with the ability to learn new systems quickly.
• High levels of discretion and sound judgement when handling sensitive and confidential information.
• A collaborative, customer‑focused approach, comfortable supporting reception/front‑of‑house and building strong relationships across stakeholders.

While your qualifications are certainly important and provide a foundation, we are particularly interested in understanding the breadth and depth of your overall experience.

Additional Information

• Salary from: £41,500
• Closing date for applications – Friday 24th April

We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: Generous Leave: 30 days’ holiday plus