Applications Support Manager — ITIL, ServiceNow & Atlassian Pro in London
Applications Support Manager — ITIL, ServiceNow & Atlassian Pro

Applications Support Manager — ITIL, ServiceNow & Atlassian Pro in London

London Full-Time 50000 - 65000 £ / year (est.) No home office possible
Genomics England Limited

At a Glance

  • Tasks: Lead support for critical applications and ensure smooth operations across teams.
  • Company: Genomics England Limited, a leader in genomic research and innovation.
  • Benefits: Generous leave, flexible working, and a competitive pension scheme.
  • Other info: Join a dynamic team dedicated to making a difference in genomics.
  • Why this job: Be a key player in transforming healthcare through technology and innovation.
  • Qualifications: Experience in business applications support, especially with Atlassian and ServiceNow.

The predicted salary is between 50000 - 65000 £ per year.

Genomics England Limited is seeking an Applications Support Manager in London. This full-time role involves acting as a subject matter expert for critical applications and requires strong experience in business applications support, including knowledge of Atlassian and ServiceNow.

The successful candidate will provide guidance, support configuration changes, and ensure effective communication across teams.

Benefits include generous leave, flexible working arrangements, and a competitive pension scheme.

Applications Support Manager — ITIL, ServiceNow & Atlassian Pro in London employer: Genomics England Limited

Genomics England Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With generous leave, flexible working arrangements, and a competitive pension scheme, employees are empowered to achieve a healthy work-life balance while advancing their careers in a cutting-edge field. The company prioritises employee growth, providing ample opportunities for professional development and the chance to make a meaningful impact in the genomics sector.
Genomics England Limited

Contact Detail:

Genomics England Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Applications Support Manager — ITIL, ServiceNow & Atlassian Pro in London

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Applications Support Manager role.

Tip Number 2

Prepare for those tricky interview questions! Brush up on your knowledge of ITIL, ServiceNow, and Atlassian. We recommend practising with a friend or even in front of the mirror to boost your confidence before the big day.

Tip Number 3

Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in applications support. We want to see how you think on your feet and how you can bring value to the team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Applications Support Manager — ITIL, ServiceNow & Atlassian Pro in London

Applications Support
Atlassian
ServiceNow
Business Applications Support
Configuration Management
Communication Skills
Team Collaboration
Subject Matter Expertise

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with business applications support, especially with Atlassian and ServiceNow. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Applications Support Manager role. Share specific examples of how you've provided guidance and support in previous positions.

Showcase Your Communication Skills: Effective communication is key in this role. In your application, highlight instances where you’ve successfully communicated across teams or managed stakeholder expectations. We love seeing those collaboration skills in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Genomics England Limited

Know Your Stuff

Make sure you brush up on your knowledge of ITIL, ServiceNow, and Atlassian. Be ready to discuss how you've used these tools in previous roles and how they can benefit the team at Genomics England. Specific examples will show that you're not just familiar with the software but that you can leverage it effectively.

Show Your Problem-Solving Skills

As an Applications Support Manager, you'll need to demonstrate your ability to troubleshoot and resolve issues. Prepare a couple of scenarios where you successfully handled application support challenges. This will highlight your critical thinking and problem-solving skills, which are essential for the role.

Communication is Key

Effective communication across teams is crucial in this role. Think about times when you facilitated communication between different departments or stakeholders. Be ready to share how you ensured everyone was on the same page and how you handled any conflicts that arose.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.

Applications Support Manager — ITIL, ServiceNow & Atlassian Pro in London
Genomics England Limited
Location: London

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