Applications Support Manager — ITIL, ServiceNow & Atlassian Pro
Applications Support Manager — ITIL, ServiceNow & Atlassian Pro

Applications Support Manager — ITIL, ServiceNow & Atlassian Pro

Full-Time 60000 - 75000 £ / year (est.) No home office possible
Genomics England Limited

At a Glance

  • Tasks: Lead support for critical applications and ensure smooth operations across teams.
  • Company: Genomics England Limited, a leader in genomic research and innovation.
  • Benefits: Generous leave, flexible working, and a competitive pension scheme.
  • Other info: Full-time role based in London with opportunities for growth.
  • Why this job: Join a pioneering team and make a difference in genomics.
  • Qualifications: Experience in business applications support, especially with Atlassian and ServiceNow.

The predicted salary is between 60000 - 75000 £ per year.

Genomics England Limited is seeking an Applications Support Manager in London. This full-time role involves acting as a subject matter expert for critical applications and requires strong experience in business applications support, including knowledge of Atlassian and ServiceNow.

The successful candidate will provide guidance, support configuration changes, and ensure effective communication across teams.

Benefits include generous leave, flexible working arrangements, and a competitive pension scheme.

Applications Support Manager — ITIL, ServiceNow & Atlassian Pro employer: Genomics England Limited

Genomics England Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With generous leave, flexible working arrangements, and a competitive pension scheme, employees are empowered to achieve a healthy work-life balance while advancing their careers in a cutting-edge field. The company prioritises employee growth, providing ample opportunities for professional development and the chance to make a meaningful impact in genomics.
Genomics England Limited

Contact Detail:

Genomics England Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Applications Support Manager — ITIL, ServiceNow & Atlassian Pro

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work with Atlassian or ServiceNow. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience with business applications support. This will help you stand out during interviews and demonstrate your expertise.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how you've handled challenges in previous roles, especially related to application support.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Applications Support Manager — ITIL, ServiceNow & Atlassian Pro

Applications Support
Atlassian
ServiceNow
Business Applications Support
Configuration Management
Communication Skills
Team Collaboration
Subject Matter Expertise

Some tips for your application 🫡

Show Your Expertise: Make sure to highlight your experience with business applications support, especially with Atlassian and ServiceNow. We want to see how your skills align with the role, so don’t hold back on showcasing your knowledge!

Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their experiences directly to what we’re looking for in an Applications Support Manager.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick grasp of your qualifications!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Genomics England Limited

Know Your Stuff

Make sure you brush up on your knowledge of ITIL, ServiceNow, and Atlassian. Be ready to discuss how you've used these tools in previous roles and how they can benefit the team at Genomics England. Specific examples will show that you're not just familiar with the software but that you can leverage it effectively.

Show Your Problem-Solving Skills

As an Applications Support Manager, you'll need to demonstrate your ability to troubleshoot and resolve issues. Prepare a couple of scenarios where you successfully identified and solved a problem using your technical skills. This will highlight your critical thinking and adaptability.

Communication is Key

Since the role involves effective communication across teams, think about how you can showcase your interpersonal skills. Prepare to discuss how you've facilitated collaboration in the past, perhaps through regular updates or by creating documentation that helps others understand complex processes.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, ongoing projects, or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Applications Support Manager — ITIL, ServiceNow & Atlassian Pro
Genomics England Limited

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