Strategic Sportsbook CS Manager - EMEA (Upsell & Renewals)

Strategic Sportsbook CS Manager - EMEA (Upsell & Renewals)

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
Genius Sports

At a Glance

  • Tasks: Manage customer relationships and drive upsell opportunities in the sports betting sector.
  • Company: Join Genius Sports, a leader in the sports betting industry.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on collaboration and client satisfaction.
  • Why this job: Be at the forefront of sports betting innovation and make a real impact.
  • Qualifications: Experience in customer success and a passion for sports.

The predicted salary is between 60000 - 75000 Β£ per year.

Genius Sports is seeking a driven Senior Customer Success professional to manage the ongoing customer lifecycle across a portfolio of clients.

You will understand our products in detail and engage with industry experts, immersing yourself in the sports betting sector.

The role emphasizes identifying upsell opportunities and ensuring renewals by collaborating with senior leaders.

You will build deep client relationships, monitor SLA performance, and deliver actionable insights to improve the

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Strategic Sportsbook CS Manager - EMEA (Upsell & Renewals) employer: Genius Sports

Genius Sports is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the B2B marketing landscape. With a hybrid working model, competitive salary, and a comprehensive benefits package, employees are empowered to thrive both personally and professionally. The company prioritises employee growth opportunities, ensuring that team members can develop their skills and advance their careers in a supportive environment.

Genius Sports

Contact Details:

Genius Sports Recruitment Team

We think you need these skills to ace Strategic Sportsbook CS Manager - EMEA (Upsell & Renewals)

Customer Success Management
Client Relationship Building
Understanding of Sports Betting Sector
Upselling Techniques
Renewal Strategies
Collaboration with Senior Leaders
SLA Performance Monitoring