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- Tasks: Cultivate client relationships and drive growth in a dynamic sports tech environment.
- Company: Leading sports technology company based in Greater London.
- Benefits: Hybrid working, focus on employee wellbeing, and collaborative culture.
- Why this job: Make a real impact by managing high-value accounts and enhancing client portfolios.
- Qualifications: Experience in customer success and strong analytical skills.
- Other info: Join a supportive team dedicated to your professional growth.
The predicted salary is between 43200 - 72000 £ per year.
A leading sports technology company in Greater London is seeking an experienced Senior Customer Success Manager to cultivate deep-rooted client relationships and drive growth. In this role, you'll manage high-value accounts by navigating complex programmatic strategies to maximize returns. Your proven success in enhancing client portfolios, alongside your analytical rigor, will be essential. Join a dynamic Client Services team dedicated to employee wellbeing and collaboration in a hybrid working environment.
Senior CSM, AdTech & Media — Growth Architect employer: Genius Sports
Contact Detail:
Genius Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CSM, AdTech & Media — Growth Architect
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company's recent projects and achievements. We want to show that we’re genuinely interested in their work and how we can contribute to their growth.
✨Tip Number 3
Practice our pitch! We should be ready to discuss our past successes in managing client relationships and driving growth. Tailor our stories to highlight how they align with the role of Senior CSM.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team and contributing to their success.
We think you need these skills to ace Senior CSM, AdTech & Media — Growth Architect
Some tips for your application 🫡
Showcase Your Experience: When writing your application, make sure to highlight your previous experience in customer success and any specific achievements you've had in managing high-value accounts. We want to see how you've driven growth and maximised returns for clients!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to align with our needs.
Be Analytical: Since this role requires analytical rigor, include examples of how you've used data to enhance client portfolios or navigate complex strategies. We’re looking for someone who can think critically and use insights to drive success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team!
How to prepare for a job interview at Genius Sports
✨Know Your Client Success Metrics
Before the interview, brush up on key performance indicators relevant to customer success in the AdTech and media sectors. Be ready to discuss how you've used data to enhance client portfolios and drive growth in your previous roles.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical rigor. Think of specific instances where your insights led to significant improvements for clients. This will demonstrate your ability to navigate complex programmatic strategies effectively.
✨Emphasise Relationship Building
Since this role focuses on cultivating deep-rooted client relationships, come equipped with stories that showcase your interpersonal skills. Discuss how you've successfully managed high-value accounts and built trust with clients over time.
✨Align with Company Culture
Research the company’s values and their approach to employee wellbeing and collaboration. Be ready to share how you thrive in a hybrid working environment and how you can contribute to a dynamic Client Services team.
