At a Glance
- Tasks: Manage client relationships and drive engagement in the sports betting sector.
- Company: Genius Sports, a leading company in sports technology based in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the exciting world of sports betting.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 47250 - 57750 £ per year.
Genius Sports in London is seeking a Customer Success professional to manage the ongoing lifecycle for assigned clients within the sports betting sector.
You will drive engagement, identify upsell opportunities and collaborate with senior leaders to secure renewals.
You will understand our products in detail, build strong client relationships across multiple contacts, and monitor performance against SLAs while delivering insightful reports to the wider business.
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Sportsbook CSM (EMEA) – Growth & Renewals employer: Genius Sports Statistician Network
Genius Sports is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Software Engineer, you will have access to cutting-edge technology and the opportunity for professional growth within a multi-disciplinary Agile team, all while contributing to exciting projects in the fast-paced world of sports betting. With a strong emphasis on employee development and a commitment to work-life balance, Genius Sports stands out as a rewarding place to advance your career.
Contact Details:
Genius Sports Statistician Network Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sportsbook CSM (EMEA) – Growth & Renewals
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Genius Sports Statistician Network. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Genius Sports Statistician Network. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Sportsbook CSM (EMEA) – Growth & Renewals
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Genius Sports Statistician Network aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Genius Sports Statistician Network
✨Highlight Your Passion for Sports
When chatting with Genius Sports Statistician Network, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
