Sportsbook Customer Success Manager: Growth & Renewals

Sportsbook Customer Success Manager: Growth & Renewals

Full-Time 60000 - 65000 Β£ / year (est.) No working from home possible
Genius Sports Group

At a Glance

  • Tasks: Manage customer relationships and drive growth for our Sportsbook clients.
  • Company: Join Genius Sports Group, a leader in the sports tech industry.
  • Benefits: Competitive salary, travel opportunities, and a vibrant work culture.
  • Other info: Exciting opportunities for international travel and professional development.
  • Why this job: Combine your passion for sports with a dynamic career in customer success.
  • Qualifications: 3+ years in B2B, strong analytical skills, and CRM experience.

The predicted salary is between 60000 - 65000 Β£ per year.

Genius Sports Group in London is seeking a Customer Success Manager for our Sportsbook lineup in EMEA.

You will manage the full customer lifecycle, deepen relationships, and collaborate with commercial and product teams to maximise retention and expansion.

The role requires 3+ years in a B2B environment, experience with end-to-end sales for strategic clients, and strong analytical, CRM, and Excel/Salesforce skills.

Willingness to travel internationally and a passion for sports are essential.

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Sportsbook Customer Success Manager: Growth & Renewals employer: Genius Sports Group

Genius Sports Group is an exceptional employer that prioritises employee wellbeing and professional growth, making it an ideal place for those looking to thrive in the tech industry. Located in a dynamic environment, you will have the opportunity to lead innovative enterprise technology initiatives while collaborating with a dedicated team, ensuring that your contributions directly enhance business performance. With a strong emphasis on governance and compliance, you will be part of a culture that values meaningful work and fosters continuous development.

Genius Sports Group

Contact Details:

Genius Sports Group Recruitment Team

We think you need these skills to ace Sportsbook Customer Success Manager: Growth & Renewals

Customer Lifecycle Management
Relationship Management
B2B Sales Experience
Analytical Skills
CRM Proficiency
Excel Skills
Salesforce Skills