VP, Business Technology New London, England, United Kingdom

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive, and personalized than ever before.

About the role:

Genius Sports is transforming how enterprise technology is built and experienced across the business. As VP, Business Technology, you will own the platforms and tools that power how our people work, every day. Reporting to the CIO, you will lead a team responsible for the business systems, collaboration platforms, AI and productivity tooling, and end-user technology services that keep Genius Sports running at scale. This is a hands-on leadership role. You will shape the strategy, own the vendor relationships, and work alongside teams across the business to make enterprise technology an enabler of performance, not a friction point.

Key Responsibilities

• Own the Business Systems Portfolio
  • Lead the strategy, roadmap, and day-to-day operations for Genius Sports' core business systems, including Salesforce, Atlassian (Jira and Confluence), Zendesk, and Microsoft 365.
  • Define the integration architecture between business systems and enterprise platforms, ensuring data flows cleanly between tools without creating operational debt.
  • Manage vendor relationships, license governance, and contract renewals across the portfolio, in close partnership with Strategic Sourcing.
  • Own the Workday integration layer, working with HR and Finance system owners to ensure data integrity and operational reliability across connected platforms.
• Drive AI and Productivity Tooling Adoption
  • Own the strategy and governance for enterprise AI and productivity tools, including Claude, ChatGPT, and Microsoft Copilot, ensuring deployment aligns with the company's AI governance framework.
  • Work with the CIO and functional leads to evaluate, pilot, and scale AI tools that deliver measurable productivity gains across the business.
  • Ensure tooling decisions follow the principle of right tool for the right job, with clear boundaries between governed stack platforms and generative AI use cases.
  • Track adoption, usage, and ROI across the AI and productivity portfolio, providing regular reporting to ETS leadership.
• Run Collaboration and Communication Platforms
  • Own the operational health and strategic direction of Slack and Microsoft 365 (including Teams, SharePoint, and OneDrive), ensuring these platforms are performant, well-governed, and fit for a hybrid, global workforce.
  • Partner with IT and Security to enforce appropriate data controls, retention policies, and access governance across collaboration tools.
  • Drive adoption and best-practice usage of collaboration platforms, working with internal communications and people teams where relevant.
• Oversee End-User Technology and IT Operations
  • Through your direct report team lead, own the end-user computer function: laptops, desktops, mobile devices, and the service desk experience that supports Genius Sports employees globally.
  • Maintain accountability for office networks, on-site infrastructure, and the reliability of workplace technology across Genius Sports locations.
  • Ensure Active Directory and identity and access management (IAM) platforms are well-governed, current, and aligned to security policy, working closely with Cybersecurity on access controls and lifecycle management.
  • Set the bar for device management standards, endpoint configuration, and IT onboarding and offboarding processes, ensuring consistency and security across the estate.
• Lead and Develop the Team
  • Build and lead a high-performing team of business systems, platform, tooling, and IT operations specialists, setting clear goals, developing capability, and holding the bar on quality.
  • Create a team culture that balances operational reliability with a forward-looking mindset, ensuring the team is equally trusted to keep the lights on and to drive change.
  • Partner closely with Data and Analytics and Cybersecurity to deliver joined-up technology outcomes for the business.
• Shape the Enterprise Technology Roadmap
  • Contribute to the ETS transformation roadmap, with particular ownership of rationalizing the tool estate and embedding intelligent automation into how the business operates.
  • Support the evaluation and selection of new tools and platforms, bringing a commercially rigorous and architecturally sound approach to build vs buy decisions.
  • Provide ExCo-ready reporting on portfolio health, investment priorities, and risk across the business systems and productivity estate.
• Governance, Risk, and Compliance
  • Ensure business systems and productivity platforms meet audit, compliance, and data protection requirements, including SOX-relevant controls where applicable.
  • Maintain clear documentation of system ownership, integration dependencies, and change management processes across the portfolio.
  • Contribute to the ETS risk register, ensuring visibility of platform risks and remediation timelines at the right governance levels.

Qualifications

• Proven experience leading an enterprise technology or business systems function in a fast-moving, commercially driven organization, with direct accountability for both strategic platforms and operational IT delivery.
• Deep familiarity with the tools in scope: Salesforce, Atlassian, Zendesk, Microsoft 365, Slack, and AI productivity platforms.
• A track record of translating business requirements into technology decisions, and technology investments into measurable business outcomes.
• Strong commercial instincts. You understand vendor dynamics, know how to negotiate, and do not let the portfolio sprawl.
• Experience managing cross-functional stakeholders at senior level, including Finance, HR, Sales, and Operations leaders who have strong opinions about the tools they use.
• Solid grounding in identity and access management, endpoint management, and IT operations governance, enough to set standards and hold a team accountable, even where you delegate day-to-day execution.
• Clear, direct communicator who can present to ExCo and board audiences without jargon and with a sharp focus on business impact.
• Familiarity with AI governance frameworks and a grounded view of where generative AI adds value in an enterprise context and where it does not.
• Experience operating within a SOX-compliant or similarly governed environment is an advantage.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. Occasional travel may be required. As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career.

One team, being brave, driving change. We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.