Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Finance Administrator, handling order processing and customer onboarding.
- Company: Genio is a fast-growing SaaS company improving student learning worldwide.
- Benefits: Enjoy flexible hours, generous leave, and a supportive work environment.
- Why this job: Be part of a close-knit team making a real impact on student success.
- Qualifications: 1-2 years in admin or customer support, with strong organisational skills.
- Other info: Initial 6-month contract with opportunities for career growth.
The predicted salary is between 18400 - 21000 £ per year.
Hi, we’re Genio. We make study software that improves your confidence and ability to learn. We’re a SaaS scale up and one of the fastest growing tech companies in the North. There’s 100+ of us around the UK with our HQ in Leeds. Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide. We’re growing so we can achieve our mission to support 1 million students to become better learners by 2026.
We are looking for an expert multi-tasker with a keen eye for detail to join our Finance function, providing hands-on admin support throughout the sales process, whilst looking for ways to make our processes better. You’ll help the function run as seamlessly as possible, in order to deliver best-in-class service to all Genio customers. If you’re the type of person who can adapt to an ever-changing workload, and enjoys a unique challenge then this role could be perfect for you! This is an initial 6-month FTC, but you will be supported with any career growth and development during that time.
What you’ll be doing:
- Order Processing: You’ll be the heartbeat of our order processing—handling customer purchases with precision, providing clear and timely updates, answering product queries, and building trusted relationships every step of the way.
- Customer Onboarding: You’ll make sure every new customer gets off to a great start. From setting up subscriptions in our CRM to ensuring accounts are activated with the right products, you’ll help create a smooth and welcoming experience. You’ll also keep vendor info up to date and support with quote approvals.
- Sales Ledger: You’ll manage our sales ledger with care—raising and sending invoices, tracking payments in Xero and Chargebee, and making sure billing details are always accurate and up to date.
- Credit Control: You’ll play a key role in our credit control process—chasing payments when needed, sharing clear aged debtor reports, and communicating with customers in a professional, people-first way.
- Legal & Compliance: You’ll work closely with our Legal team to manage supplier paperwork, issue licence agreements, and handle order confirmations. You’ll also carry out regular audits and take care of ad-hoc admin tasks to keep everything running smoothly.
About You:
- 1–2 years of experience in an admin or customer support role.
- A sharp eye for detail and a naturally organised way of working.
- The confidence to manage your own workload and make things happen independently.
- The flexibility to adapt when priorities shift (because they often do!).
- The ability to stay calm under pressure and handle multiple tasks and deadlines at once.
- A continuous improvement mindset—you’re always looking for ways to make things better.
Preferable but not essential:
- Experience with tools like Chargebee, Xero or HubSpot (but it’s not a dealbreaker).
Salary and Benefits:
- £23,000 - £25,000 dependent upon experience.
- 33 days annual leave (Inclusive of bank holidays).
- 3 gifted days off at Christmas.
- Generous individual learning and training allowance.
- Truly flexible hours to suit when you work best.
- Full home working set up and beautiful collaborative office space.
- Nomad working policy with family travel insurance.
- Enhanced 26 weeks maternity and 4 weeks paternity (fully paid).
- Health cash plan (from glasses to massages).
- 6% employer pension contribution.
Location: We have a beautiful office space in Leeds and we love it when we get together to collaborate in person. We typically operate a hybrid way of working, however some of our roles support remote working within the UK, if you live more than 50 miles from the office.
What to expect next: We’ll review your application and provide a response within 1 week. Even if it’s not the news you’d hoped for, we appreciate it’s good to know either way. If we invite you to meet with us for interview, here’s an overview of what the process will look like: Screening interview with someone from our Recruitment team (30 minutes). First stage interview with the hiring manager and another Genio colleague (1 hour), plus a 30 minute task. Final stage interview which includes a 1 hour culture and values interview, plus a 30 minute task. You will be meeting with the hiring manager and one of the Executive Team.
If you’re driven by empowering individuals to reach their full potential through learning, you could be exactly who we’re looking for.
Finance Administrator employer: Genio
Contact Detail:
Genio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Administrator
✨Tip Number 1
Familiarise yourself with Genio's software and its features. Understanding how our study tool works will not only help you in the role but also impress the interviewers, showing your genuine interest in the company.
✨Tip Number 2
Highlight your organisational skills during the interview. Since the role requires managing multiple tasks and adapting to changing priorities, be ready to share specific examples of how you've successfully handled similar situations in the past.
✨Tip Number 3
Research common finance administration tools like Xero and Chargebee. Even if you don't have direct experience, demonstrating knowledge of these platforms can set you apart and show your willingness to learn.
✨Tip Number 4
Prepare thoughtful questions about the Finance team and their processes. This shows your enthusiasm for the role and helps you understand how you can contribute to making things better at Genio.
We think you need these skills to ace Finance Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in admin or customer support roles. Emphasise your attention to detail and organisational skills, as these are key for the Finance Administrator position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Genio and its mission. Mention specific aspects of the job description that resonate with you, such as your ability to manage multiple tasks and adapt to changing priorities.
Showcase Relevant Skills: Highlight any experience you have with tools like Chargebee or Xero, even if it's not essential. If you don't have direct experience, mention your willingness to learn and adapt to new software quickly.
Prepare for the Interview: Research Genio's culture and values. Be ready to discuss how your personal values align with theirs and prepare examples of how you've demonstrated a continuous improvement mindset in previous roles.
How to prepare for a job interview at Genio
✨Show Your Attention to Detail
As a Finance Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past roles where your keen eye for detail made a difference, whether in order processing or managing invoices.
✨Demonstrate Your Multi-Tasking Skills
The role requires handling multiple tasks simultaneously. During the interview, share experiences that highlight your ability to juggle various responsibilities and how you prioritise effectively under pressure.
✨Familiarise Yourself with Relevant Tools
While experience with Chargebee, Xero, or HubSpot isn't essential, having a basic understanding of these tools can set you apart. Do some research and be ready to discuss how you would approach learning new software quickly.
✨Emphasise Your Adaptability
Genio values flexibility in their employees. Prepare to talk about times when you've successfully adapted to changing priorities or processes, showcasing your ability to thrive in a dynamic environment.
