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- Tasks: Manage client accounts and optimise their performance while collaborating with the team.
- Company: Join Genie Ventures, a top-rated workplace and leader in performance marketing.
- Benefits: Enjoy remote work, flexible hours, generous leave, and wellness perks.
- Why this job: Be part of a dynamic team driving growth and innovation in e-commerce.
- Qualifications: 2-3 years in digital marketing or e-commerce; strong communication and organisational skills required.
- Other info: Monthly travel to Cambridge and London for meetings and events.
The predicted salary is between 30500 - 33500 £ per year.
Job Title: Account Manager
Company: Genie Ventures Ltd
Department: Genie Shopping Network
Location: Flexible – Distributed with use ofCambridge officeand occasional travel
Working Hours: Full Time 37.5 hours per week with flexible working arrangements
Salary Range: £36,500 – £39,500 pa
About Us
Genie Shopping is into its next growth phaseand being part of the Partnerships team is at the core of delivering this.
As a part of Genie Ventures,Best Team in Performance Marketing 2025 and certified a Great Place to Work 2024-25, Genie Shopping is looking for our next Account Manager to join us,bringing bigger and better results to our existing accounts.
The team worksin a collaborative, distributed environment where we’re striving to be the best team in performance marketing, always.
Genie Shopping is one of Europe’s leading CSS\’, running Google Shopping campaigns on a CPA basis through the Affiliate Channel. We currently partner with some of Europe’s leading retailers such as eBay, Currys, Boots, Lookfantastic, Samsung, Philips, B&Q and more.
Over the past 12 months, Genie Shopping has entered a new phase of growth, generating over £500million in sales, and growing 100% YoY in respect of Gross Profit.
While the team is distributed, we are flexible tomeet in-person for client meetings, industry events, strategy days and team socials. There are requirements to travel to Cambridge once a month, with London (or other UK locations) once a month on average.
Job Overview
Key Responsibilities
Account Management & Commercial Excellence
➔ Be the assigned point in contact at Genie Shopping for assigned accounts
➔ Ensure assigned accounts are optimised towards the best commercial position
➔ Deal with internal and external commercial tasks for assigned accounts
➔ Lead point of contact in leading in client communications for assigned accounts
➔ Retain & grow assigned account relationships with regular contact and communication
➔ Proactively & Independently identify opportunities to increase GP on assigned accounts supporting the growth of GP
➔ Create and deliver the presentation of insights and commercial opportunities to assigned accounts both in-person or online
Performance Management & Reporting
➔ Collaborate with the Paid Media team to identify opportunities for assign account growth
➔ Ownership to track and report on assigned account progress internally, ensuring key assigned accounts performance KPIs are being hit
➔ Maintain accurate records of client communications and activities in CRM
Team Player
➔ Help support wider Partnerships team in key periods with client response support via support channel
➔ Help attend and deliver industry events
➔ Support in strategic projects and initiatives with large clients
➔ Play a key role in cross-team projects aimed at achieving Genie Shopping OKRs
➔ Initiate and drive new business conversations through established relationships
➔ Support and mentor other team members
Growth Mindset
➔ Suggest and execute established client strategies
Be a Genie
➔ Build relationships and knowledge within the entire team at Genie Ventures
Skills & Experience
EXPERIENCE:
- 2-3 years experience in the digital e-commerce industry ( affiliate, publisher, agency or network or SAAS)
- Experience in digital marketing & e-commerce performance metrics and KPIs
- Experience in managing client communication and tasks in structured way (within a CRM preferable)
- Experience in developing client partnerships, pitching commercial ideas, forecasts and initiatives
- Experience in Affiliate Marketing Networks
- Experience in working with large e-commerce clients and technical stakeholders
- Experience in dealing with multiple client demands & priorities
- Experience in using business intelligence dashboards to discover and explain insights
- Experience in marketing dashboards to discover and explain insights
- Experience in succeeding in a remote working environment
SKILLS:
- Excellent communication and interpersonal skills
- Strong Excel/Spreadsheet skills
- Knowledge of CRM (ideally Salesforce)
- Detail-oriented with strong organisational skills
- Ability to use AI to learn and enhance day-to-day tasks (emails, meeting notes, proposals)
ABILITIES
- Ability to deal with large volumes of multiple client requests at once
- Ability to build strong client relationships
- Ability to build rapport with clients
- Ability to be a team player
- Ability to work in a small business environment
- 1:Many mentality – think about solving problems across accounts
What We Offer
- Remote Working Allowance – We pay all Genies £126 per month WFH allowance
- Flexible Working – We provide flexibility in working options and work in a distributed team model
- 25 Days Annual Leave + Bank Holidays
- Enhanced Absence and Family Leave Policies
- Workplace Pension – Your 4% employee contribution is matched by Genie via salary exchange
- Employee Referral Scheme – A bonus payment if we hire someone you recommend
- Electric Car Scheme – Allows you to lease an electric car through salary exchange, giving savings on Tax and NI
- Cycle to Work Scheme – The Cycle2Work Scheme allows you to buy a new bike for commuting to work, spreading the cost over 12 months via salary exchange
- Genie Academy – Our in-house training helps develop talented people into world-class digital marketers. Courses cover all aspects of the business
- Quarterly Social Events – We all get an afternoon off each quarter to attend a staff social. Events range from bowling and punting to cocktail making and quizzes
- Access to Spill – Professional therapist sessions
- Wellness Activities – Workshops and support sessions cover everything from crafting, exercise, posture and staying fit in the workplace through to managing both stress and financial wellbeing
- Wellbeing Perks – Paid eye tests, contribution towards glasses for DSE use and a yearly flu jab reimbursement
- Genieversaries – Work anniversary awards give gratitude to Genies for their dedication and commitment to the business
We look forward to receiving your application!
Diversity, Equity & Inclusion
Genie is committed to creating a diverse, equitable and inclusive experience for our Genies and clients, in turn fostering a safe and happy workplace where everyone can be their authentic selves and thrive. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups. If we can make this easier through accommodation in the recruitment process, please let us know viaapply@genieventures.co.uk
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Account Manager Genie Shopping Network · Cambridge, Distributed employer: Genie Ventures Ltd
Contact Detail:
Genie Ventures Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Genie Shopping Network · Cambridge, Distributed
✨Tip Number 1
Familiarise yourself with Genie Shopping's key clients and their industries. Understanding the specific needs and challenges of retailers like eBay and Currys will help you demonstrate your value during interviews.
✨Tip Number 2
Network with current or former employees of Genie Ventures on platforms like LinkedIn. Engaging in conversations about their experiences can provide insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare to discuss your experience with CRM systems, particularly Salesforce. Be ready to share specific examples of how you've used these tools to manage client relationships and track performance metrics effectively.
✨Tip Number 4
Showcase your understanding of digital marketing trends and performance metrics relevant to e-commerce. Being able to speak knowledgeably about current industry developments will set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Account Manager Genie Shopping Network · Cambridge, Distributed
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing and account management. Focus on your achievements in previous roles, especially those related to e-commerce and client communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities listed in the job description, such as managing client relationships or optimising accounts.
Highlight Relevant Skills: Emphasise your skills in CRM systems, Excel, and digital marketing metrics. Provide examples of how you've used these skills to achieve results in past positions, particularly in a remote working environment.
Showcase Your Growth Mindset: In your application, demonstrate your willingness to learn and adapt. Share instances where you've suggested improvements or taken initiative in previous roles, aligning with Genie Shopping's growth-focused culture.
How to prepare for a job interview at Genie Ventures Ltd
✨Know Your Numbers
As an Account Manager, you'll need to be familiar with performance metrics and KPIs. Brush up on your knowledge of digital marketing metrics, especially those relevant to e-commerce, so you can discuss how you've used them to drive results in past roles.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Prepare examples of how you've successfully managed client communications and built relationships. Be ready to demonstrate your interpersonal skills during the interview.
✨Familiarise Yourself with CRM Tools
Since experience with CRM systems like Salesforce is preferred, make sure you can discuss your familiarity with such tools. Highlight any specific instances where you've used a CRM to manage client tasks or track performance.
✨Emphasise Your Team Player Attitude
Genie Shopping values collaboration within its distributed team. Be prepared to share examples of how you've worked effectively in a team environment, supported colleagues, or contributed to cross-team projects.
