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For Companies At a Glance
- Tasks: Manage client accounts, optimise campaigns, and deliver insights for growth.
- Company: Join Genie Shopping, a top performer in affiliate marketing with a vibrant team culture.
- Benefits: Enjoy remote work, flexible hours, wellness perks, and a monthly WFH allowance.
- Why this job: Be part of a rapidly growing team that values collaboration and innovation in performance marketing.
- Qualifications: 2-3 years in digital e-commerce, strong communication skills, and experience with CRM systems.
- Other info: Monthly travel to Cambridge and London for team events and client meetings.
The predicted salary is between 30500 - 33500 £ per year.
Genie Shopping is into its next phase of growth, and being part of the partnerships team is at the core of delivering this. As part of Genie Ventures - Best Team in Performance Marketing 2025 and Great Places to Work 2024-25, Genie Shopping is looking for our next Account Manager to come and bring bigger and better results to our existing accounts.
As an Account Manager, you will deliver commercial excellence to clients by providing insights, building strong relationships and ensuring they are optimised towards the best commercial position for our campaigns running through the affiliate channel. You will join the Partnerships team in a collaborative, remote environment where we’re striving to be one of the highest performing teams in performance marketing. Genie Shopping is one of Europe’s leading CSSs, running Google Shopping campaigns on a CPA basis through the Affiliate Channel. We currently partner with some of Europe’s leading retailers such as eBay, Currys, Boots, Lookfantastic, Samsung, Philips, B&Q and more. Over the last 12 months, Genie Shopping has entered a new phase of growth, generating over £500 million in sales, and growing 100% YoY in terms of Gross Profit. The team is remotely based but has fluidity in meeting in-person for client meetings, industry events, strategy days and team socials. There are requirements to travel to Cambridge once a month, with London (or other UK locations) once a month on average.
WHAT YOU'LL DO:
- Account Management & Commercial Excellence
- Be the assigned point of contact at Genie Shopping for assigned accounts
- Ensure assigned accounts are optimised towards the best commercial position
- Deal with internal and external commercial tasks for assigned accounts
- Lead point of contact in leading client communications for assigned accounts
- Retain & grow assigned account relationships with regular contact and communication
- Proactively & Independently identify opportunities to increase GP on assigned accounts supporting the growth of GP
- Create and deliver the presentation of insights and commercial opportunities to assigned accounts both in-person or online
- Collaborate with the Paid Media team to identify opportunities for assigned account growth
- Ownership to track and report on assigned account progress internally, ensuring key assigned accounts performance KPIs are being hit
- Maintain accurate records of client communications and activities in CRM
- Help support wider Partnerships team in key periods with client response support via support channel
- Help attend and deliver industry events
- Support in strategic projects and initiatives with large clients
- Play a key role in cross-team projects aimed at achieving Genie Shopping OKRs
- Initiate and drive new business conversations through established relationships
- Support and mentor other team members
- Suggest and execute established client strategies
- Build relationships and knowledge within the entire team at Genie Ventures
EXPERIENCE:
- 2-3 years experience in the digital e-commerce industry (affiliate, publisher, agency or network or SAAS)
- Experience in digital marketing & e-commerce performance metrics and KPIs
- Experience in managing client communication and tasks in a structured way (within a CRM preferable)
- Experience in developing client partnerships, pitching commercial ideas, forecasts and initiatives
- Experience in Affiliate Marketing Networks
- Experience in working with large e-commerce clients and technical stakeholders
- Experience in dealing with multiple client demands & priorities
- Experience in using business intelligence dashboards to discover and explain insights
- Experience in marketing dashboards to discover and explain insights
- Experience in succeeding in a remote working environment
SKILLS:
- Excellent communication and interpersonal skills
- Strong Excel/Spreadsheet skills
- Knowledge of CRM (ideally Salesforce)
- Detail-oriented with strong organisational skills
- Ability to use AI to learn and enhance day-to-day tasks (emails, meeting notes, proposals)
ABILITIES:
- Ability to deal with large volumes of multiple client requests at once
- Ability to build strong client relationships
- Ability to build rapport with clients
- Ability to be a team player
- Ability to work in a small business environment
- 1:Many mentality - think about solving problems across accounts
WHAT WE OFFER:
- Remote Working Allowance - We pay all Genies £126 per month WFH allowance
- Flexible Working - We provide flexibility in working options and work in a distributed team model
- 25 Days Annual Leave + Bank Holidays
- Enhanced Absence and Family Leave Policies
- Workplace Pension - Your 4% employee contribution is matched by Genie via salary exchange
- Employee Referral Scheme - A bonus payment if we hire someone you recommend
- Electric Car Scheme - Allows you to lease an electric car through salary exchange, giving savings on Tax and NI
- Cycle to Work Scheme - The Cycle2Work Scheme allows you to buy a new bike for commuting to work, spreading the cost over 12 months via salary exchange
- Genie Academy - Our in-house training helps develop talented people into world-class digital marketers. Courses cover all aspects of the business
- Quarterly Social Events - We all get an afternoon off each quarter to attend a staff social. Events range from bowling and punting to cocktail making and quizzes
- Access to Spill - Professional therapist sessions
- Wellness Activities - Workshops and support sessions cover everything from crafting, exercise, posture and staying fit in the workplace through to managing both stress and financial wellbeing
- Wellbeing Perks - Paid eye tests, contribution towards glasses for DSE use and a yearly flu jab reimbursement
- Genieversaries - Work anniversary awards give gratitude to Genies for their dedication and commitment to the business
Account Manager - CSS (Affiliate Marketing) employer: Genie Shopping
Contact Detail:
Genie Shopping Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - CSS (Affiliate Marketing)
✨Tip Number 1
Familiarise yourself with the affiliate marketing landscape, especially focusing on how it relates to e-commerce. Understanding the nuances of this industry will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the digital marketing and e-commerce sectors. Attend relevant webinars or local meetups to connect with potential colleagues or mentors who can provide insights into the role and company culture at Genie Shopping.
✨Tip Number 3
Brush up on your CRM skills, particularly with Salesforce, as it's mentioned in the job description. Being able to showcase your proficiency in managing client communications through a CRM will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed client relationships and driven growth in previous roles. Highlighting your ability to optimise accounts and deliver commercial excellence will resonate well with the hiring team.
We think you need these skills to ace Account Manager - CSS (Affiliate Marketing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing, e-commerce, and account management. Use keywords from the job description to demonstrate that you meet the specific requirements for the Account Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of affiliate marketing and your ability to build strong client relationships. Mention specific examples of how you've optimised accounts or improved performance metrics in previous roles.
Showcase Your Skills: In your application, emphasise your communication skills, proficiency with CRM systems (like Salesforce), and your ability to work in a remote environment. Provide examples of how you've successfully managed multiple client demands.
Highlight Your Growth Mindset: Demonstrate your growth mindset by discussing how you've suggested and executed strategies in past roles. Mention any initiatives you've led that resulted in increased sales or improved client satisfaction.
How to prepare for a job interview at Genie Shopping
✨Know Your Numbers
As an Account Manager, you'll need to be familiar with performance metrics and KPIs. Brush up on the key figures related to affiliate marketing and e-commerce, as well as how to interpret them. This will show your potential employer that you understand the commercial landscape.
✨Demonstrate Relationship Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your communication skills and any specific strategies you've used to retain and grow accounts. This is crucial for the role, so make it a focal point in your interview.
✨Showcase Your Problem-Solving Abilities
The job requires a '1:Many mentality' to solve problems across multiple accounts. Be ready to discuss situations where you've identified opportunities for growth or resolved client issues effectively. This will demonstrate your proactive approach and ability to think strategically.
✨Familiarise Yourself with Their Clients
Research Genie Shopping's key clients and their industries. Understanding their business models and challenges will allow you to speak knowledgeably about how you can add value to these partnerships. It shows genuine interest and preparation, which can set you apart from other candidates.
