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- Tasks: Lead the Operations Department and manage daily operations for excellence.
- Company: Join Genie Cleaning Services, a leader in providing top-notch cleaning solutions.
- Benefits: Enjoy a company vehicle, mobile phone, laptop, pension scheme, and growth opportunities.
- Why this job: Be a key player in driving success and improving standards in a supportive environment.
- Qualifications: Strong leadership experience in managing contracts and operations is essential.
- Other info: Opportunities for training and professional development await you!
The predicted salary is between 43200 - 72000 £ per year.
Job Summary Genie Cleaning Services is seeking a skilled Senior Operations Manager to lead our Operations Department, reporting to the Operations Director. This role requires a strong leader with experience in managing contracts and operations, ensuring smooth day-to-day functions while meeting client and internal expectations. You will oversee a team, drive operational excellence, achieve KPIs, and enhance processes, playing a key role in the growth and success of Genie Cleaning Services by improving standards and fostering a motivated workforce. Benefits Company vehicle or car allowance. Company mobile phone and laptop. Pension scheme. Opportunities for training, professional growth, and career development. Employee recognition programs and an excellent working environment. Key Responsibilities: Leadership & Management: The Senior Operations Manager will oversee the day-to-day operations of the Operations team, providing guidance and support. Promote clear communication and collaboration between office and operational staff to ensure seamless service delivery. Client Relations: Liaise professionally and proactively with clients to ensure all contract specifications and service level agreements are met or exceeded, addressing any issues swiftly to maintain stro…
Senior Operations Manager employer: Genie Cleaning Services Careers
Contact Detail:
Genie Cleaning Services Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager
✨Tip Number 1
Familiarize yourself with the specific operations and services offered by Genie Cleaning Services. Understanding their unique selling points and operational challenges will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in managing teams and driving operational excellence. Be prepared to share specific examples of how you've improved processes or achieved KPIs in past positions.
✨Tip Number 3
Showcase your ability to build strong client relationships. Prepare to discuss strategies you've used to maintain high levels of client satisfaction and how you've addressed challenges in service delivery.
✨Tip Number 4
Research the latest trends in the cleaning industry and operational management. Being knowledgeable about current best practices can set you apart and demonstrate your commitment to continuous improvement.
We think you need these skills to ace Senior Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Operations Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in operations management, contract oversight, and team leadership. Use specific examples that demonstrate your ability to meet KPIs and improve processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership style and operational achievements. Mention how you can contribute to Genie Cleaning Services' growth and success, and express your enthusiasm for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Genie Cleaning Services Careers
✨Showcase Your Leadership Skills
As a Senior Operations Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to fostering collaboration and communication.
✨Understand the Company’s Operations
Research Genie Cleaning Services thoroughly. Familiarize yourself with their operations, client base, and any recent news. This knowledge will help you tailor your responses and show your genuine interest in the company.
✨Prepare for Client Relations Scenarios
Since client relations are crucial for this role, think of specific situations where you've managed client expectations or resolved conflicts. Be ready to discuss these experiences and how they relate to maintaining service level agreements.
✨Highlight Your Process Improvement Experience
The job emphasizes enhancing processes and achieving KPIs. Prepare to discuss instances where you've implemented process improvements that led to operational excellence, including the metrics you used to measure success.
