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- Tasks: Lead technical delivery for exciting digital products and brand launches.
- Company: Join Genflow, the top creator monetisation agency with a global team.
- Benefits: Competitive salary, flexible work environment, and growth opportunities.
- Why this job: Be part of a fast-paced team shaping the future of the creator economy.
- Qualifications: 2-3 years in tech ops or product operations; strong communication skills.
- Other info: Dynamic role with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Genflow is the world’s leading creator monetisation agency. We partner with the world’s top creators to build brands, launch digital products and platforms, and scale long-term, sustainable businesses.
We’re looking for a Tech Ops Manager to join our Commercial Operations team and own the end-to-end delivery of technical work across our portfolio of digital products, including subscription apps and course platforms. This role is responsible for ensuring all technical workstreams are clearly scoped, well-managed and delivered smoothly from concept through to live, with full visibility across the business.
This is a highly cross-functional role, suited to an organised, curious problem-solver and confident communicator who thrives in fast-moving environments and enjoys bringing structure, clarity and momentum to complex delivery.
Tech Operations & Delivery- Own the project management of all technical delivery across new brand launches, commercial activations, feature development and business projects.
- Manage delivery from initial scoping through to release, ensuring timelines, progress, risks and dependencies are clearly communicated to stakeholders.
- Maintain clear visibility of delivery status through structured reporting and day-to-day communication.
- Ensure QA processes are followed and all work delivered is properly tested and fit for purpose before launch.
- Manage app build submissions and releases, including coordination of app store requirements and assets.
- Oversee operational tech foundations including app store accounts, licences, tools, access and core processes.
- Delivery management of the overall tech roadmap - ensuring priorities are aligned with wider commercial, department and business OKRs.
- Create and own tech projects in Asana & Linear, defining requirements, milestones and dependencies.
- Identify and implement process improvements, tools and third-party platforms to improve delivery efficiency and scalability.
- Work closely with brand, growth marketing and commercial teams to deliver sales, promotions and paywall updates across apps and websites.
- Support checkout, pricing and paywall updates to ensure accurate and timely execution of commercial activity.
- Partner with Customer Support to ensure tech-related issues are handled accurately, within SLA and in line with brand standards.
- Use customer feedback and review platforms to inform product, experience and technical improvements.
- 2-3 years’ experience in a tech ops, delivery or product operations role.
- Strong working knowledge of app ecosystems, including App Store and Play Store processes.
- Confident navigating a wide range of tech platforms and quickly getting up to speed with new tools.
- Proven experience managing developer tasks and documenting clear requirements for handoff.
- Comfortable owning QA, testing releases and providing structured feedback.
- Highly organised and able to manage multiple workstreams at pace.
- Clear, confident communicator with technical and non-technical stakeholders.
- Takes pride in quality, accuracy and delivery standards.
- Proactive, curious and comfortable operating without templated processes.
- Experience with Asana, Linear or similar tools.
- Interest in creators, digital products, subscriptions or the fitness space.
Technical Operations Manager in London employer: Genflow
Contact Detail:
Genflow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Genflow. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or examples of past projects, bring them along to interviews. It’s all about demonstrating how you can add value to the team.
✨Tip Number 3
Be ready to discuss your problem-solving approach. Genflow loves curious minds, so prepare some examples of how you've tackled challenges in fast-paced environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team.
We think you need these skills to ace Technical Operations Manager in London
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for tech operations shine through! We want to see how your experience aligns with our fast-paced environment and how you can contribute to our mission of supporting creators.
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use bullet points where necessary to highlight your skills and experiences that match the role. We appreciate clarity just as much as you do!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Tech Ops Manager role. Show us how your unique skills can help us scale our operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Genflow
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of app ecosystems, especially the App Store and Play Store processes. Be ready to discuss how you've navigated these platforms in previous roles and any challenges you've overcome.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed technical delivery from scoping to launch. Use specific instances where you communicated timelines, risks, and dependencies effectively to stakeholders, as this will demonstrate your organisational skills.
✨Emphasise Cross-Functional Collaboration
Highlight your experience working with different teams, such as marketing and customer support. Share stories that illustrate your ability to communicate clearly with both technical and non-technical stakeholders, as this is crucial for the role.
✨Be Ready to Discuss Process Improvements
Think about times when you've identified inefficiencies in tech operations and how you implemented changes. This shows your proactive nature and problem-solving skills, which are key traits for a Tech Ops Manager at Genflow.
