GenetiQ is seeking an ICT & Infrastructure Team Lead in Hemel Hempstead to guide a hands-on team across hardware, software, networking and cloud environments. You will own customer issues to resolution while coordinating workloads and priorities to meet service levels.
You will mentor engineers, promote best practices in incident, problem and change management, and collaborate with Support, customers and third-party providers to ensure robust delivery.
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Infrastructure Team Lead β Hybrid ICT in Hemel Hempstead employer: GenetiQ
GenetiQ is an exceptional employer that prioritises employee growth and development, offering comprehensive training and support for our ERP & Business Software Support Specialists. Our collaborative work culture fosters innovation and problem-solving, ensuring that you can thrive in your role while making a meaningful impact on our customers' success. Located in a vibrant area, we provide unique advantages such as flexible working arrangements and a strong focus on work-life balance.