Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support and solve customer issues across EMEA.
- Company: Leading security solutions provider based in London.
- Benefits: Supportive work environment with opportunities for growth and diversity.
- Why this job: Join a dynamic team and make a difference in client services.
- Qualifications: Degree in Computer Science and strong analytical skills required.
- Other info: Fluency in English is essential for this role.
The predicted salary is between 28800 - 43200 £ per year.
A leading security solutions provider in London is seeking a Technical Support Engineer to deliver exceptional client services across the EMEA region. You will tackle customer technical issues, engage in problem-solving, and write technical documents.
Ideal candidates should hold a degree in Computer Science, possess strong analytical skills, and be fluent in English. A supportive work environment encourages continual development and diversity.
Technical Support Engineer — Security & Networking Expert in City of London employer: Genetec
Contact Detail:
Genetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer — Security & Networking Expert in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the security and networking field. They can provide insider info about the company culture and even refer you for the role.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your problem-solving skills and be ready to demonstrate your analytical prowess during interviews. We want to see how you tackle real-world issues.
✨Tip Number 3
Show off your communication skills! As a Technical Support Engineer, you'll need to explain complex concepts clearly. Practice articulating your thoughts and solutions in a straightforward manner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Technical Support Engineer — Security & Networking Expert in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to security and networking. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical support and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for candidates who can think on their feet and provide solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Genetec
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around security and networking. Be prepared to discuss specific technologies and tools you've worked with, as well as how you've solved technical issues in the past.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to walk through your thought process when tackling a technical problem. Use examples from your experience to illustrate how you approach challenges and find solutions.
✨Prepare for Technical Documentation Questions
Since writing technical documents is part of the role, think about how you would explain complex concepts simply. You might be asked to describe a technical issue and how you would document it for clients.
✨Emphasise Continuous Learning
Highlight your commitment to professional development. Discuss any courses, certifications, or self-study you've undertaken to stay current in the field. This shows you're proactive and dedicated to improving your skills.
