At a Glance
- Tasks: Lead a global team to enhance customer experiences across 100+ countries.
- Company: Join Genesys, a global leader in customer experience solutions.
- Benefits: Competitive salary, travel opportunities, and leadership development.
- Other info: Dynamic role with opportunities for international collaboration.
- Why this job: Shape strategy and make a real impact on customer satisfaction worldwide.
- Qualifications: Strong leadership skills and experience in product support management.
The predicted salary is between 80000 - 120000 £ per year.
Genesys in United Kingdom is seeking a VP, Product Support EMEA to lead a global team of Product Support specialists.
You will shape strategy, oversee budgeting, and drive KPIs to deliver exceptional customer experiences across 100+ countries.
The role requires strong leadership, hands-on partner with executives, and travel as needed.
You will work with Professional Services, Customer Success, Technical Account Management, and Sales to align priorities and deliver value. #J-18808-Ljbffr
We think you need these skills to ace VP Product Support, EMEA — Global Leader
Leadership
Strategic Planning
Budget Management
KPI Development
Customer Experience Management
Collaboration
Stakeholder Engagement
