At a Glance
- Tasks: Lead AI-driven customer experience initiatives and transform user experiences.
- Company: Genesys, a leader in innovative tech solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a dynamic team in a rapidly evolving tech environment.
- Why this job: Make a real impact on customer engagement with cutting-edge AI solutions.
- Qualifications: 15+ years of CX experience and strong communication skills.
The predicted salary is between 100000 - 150000 £ per year.
Genesys is searching for a Senior Director of Product Management to lead AI-powered customer experience initiatives. You'll have significant influence across teams in transforming user experiences and drive product roadmaps while ensuring customer alignment.
The ideal candidate will leverage over 15 years of CX experience, strong communication skills, and a focus on strategic product execution to unify user experiences. This role is pivotal for enhancing customer engagement through innovative solutions in a rapidly evolving tech environment.
Senior Director, AI-Driven CX Products employer: Genesys
At Genesys, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the rapidly evolving tech landscape. Our work culture is built on inclusivity and empowerment, offering employees ample opportunities for professional growth and development while working on cutting-edge AI-driven customer experience products. Located in a vibrant tech hub, we provide a dynamic environment where your contributions directly impact customer engagement and satisfaction, making every day at Genesys both meaningful and rewarding.
