At a Glance
- Tasks: Partner with strategic customers to drive adoption of Genesys Cloud CX and deliver measurable outcomes.
- Company: Join Genesys, a leader in customer experience technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on customer success and innovation.
- Why this job: Make a real impact by guiding customers and shaping product feedback.
- Qualifications: Experience in technical account management and strong relationship-building skills.
The predicted salary is between 44817 - 54777 £ per year.
Genesys is hiring a Sr. Technical Account Manager in the UK to partner with strategic customers and drive adoption of Genesys Cloud CX.
You’ll build trusted relationships, understand business priorities, and guide customers toward measurable outcomes while contributing to product feedback.
You will work with Customer Success, Global Support, Professional Services and Sales to deliver a consistent, value-driven experience and accelerate success across global accounts.
#J-18808-Ljbffr
Senior AI Cloud CX TAM - Strategic Customer Advocate employer: Genesys
At Genesys, we pride ourselves on being an exceptional employer, offering a flexible-first culture that empowers our nearly 7,000 global employees to thrive in their roles. With a strong focus on professional growth through mentorship and leadership development, we provide unique benefits such as paid volunteer time and well-being resources, ensuring our team members can recharge and give back. Recognised as a Great Place to Work in 17 countries, we foster an inclusive environment where 94% of our employees take pride in being part of the Genesys family.
